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| This is a discussion on need help with my NOBEX RADIO COMPANION on my 8900 within the BlackBerry Curve 8900 forums, part of the BlackBerry Smartphones category; Every time I try and play music on my 8900 this messege appears: "Failed to play For more information, choose ... |
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#1
04-03-2009 -
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| need help with my NOBEX RADIO COMPANION on my 8900
Every time I try and play music on my 8900 this messege appears: "Failed to play For more information, choose Help from the menu Detailed error: [code 201] Tunnel failed [Java.io.IOException]" N e one have any suggestions on how to fix this problem? I need help thank you ~via smartphone mobile.pinstack.com~  |
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#2
04-03-2009 -
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Dang, I don't know if I deleted all my emails, but I asked for help from support and they were very helpful. support@nobexinc.com Give them as much info and copy paste the error log entry. I think it's hold alt and l+g+l+g, and look for the error entry, press menu and select view, then copy the whole text and paste into your email to support. Something like that. I had a different error, which mysteriously fixed itself. But support was still very helpful. ~via smartphone mobile.pinstack.com~ |
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#3
04-03-2009 -
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Hi there, Nobex here. this message means that Nobex Radio Companion could not open the TCP channel to the carrier for streaming. This usually means the APN settings are incorrect or missing. When this happens, click the Help menu within Nobex Radio Companion, and you'll get the specific help for this error - in most cases, setting the APN to the right parameters solves the issue. The Help will give you the specific instructions. Please let us know if this helped, and feel free to email us at support@nobexinc.com for more. |
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#5
04-03-2009 -
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| Quote:
 But I definitely heart Nobex  ~via smartphone mobile.pinstack.com~ |
. Very helpful people at Nobex.
