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Sounds like a hardware issue not software, since jl_cmdr shows the home screen but the ... RIM Blackberry 87xx forum

  1. #16
    doughdaddy's Avatar
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    Sounds like a hardware issue not software, since jl_cmdr shows the home screen but the display is white. Seeing how the white screen post above did not work I would have to suggest that if possible you take it in for repairs or swap it if you can.

  2. #17
    Lavagirl's Avatar
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    I'm going to have to agree with DD here. Had this issue with my last BB Pearl and it was a hardware issue. It was a known issue with Pearls. Sounds like something may have shorted out under the circuit board for the lcd display.

  3. #18
    josearchila's Avatar
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    wow, it have to go to the trash can then, cause i got it from ebay like 6 months ago. Anyway thanks for your advance guys .......

  4. #19
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    i had 10 attempts to my BB's password and it displays an hourglass....
    later on, i pulled the battery out.... and when I plug it in again, the led flashes a red light and the screen displays white with a box (has circle, square and triangle) and
    crossing it out like on "no smoking signs" what will i do??

  5. #20
    GaryF's Avatar
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    ~via BB (wap.pinstack.com)~you need to reinstall your operating system. Go into my blog for links to download the OS to your desktop and a "how to" thread for installation.

  6. #21
    josearchila's Avatar
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    Ok, i will Thanks

  7. #22
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    @joe,

    ooops - Honestly my post was directed at penguin....however it is not bad advice for you to try and see if it helps.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  8. #23
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    lol

  9. #24
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    To the OP- I had the white screen on my Pearl a while back- no hourglass, just white, same symptoms, and none of the usual fixes worked- turned out it was the LCD itself. I swapped it out with a screen I harvested from a bricked ebay unit and it worked like magic. I'd all else fails replace the LCD itself. It worked for me.
    ~via BB (wap.pinstack.com)~

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