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Long story short my address book is gone. The only way that I can look ... RIM Blackberry 87xx forum

  1. #1
    mu4scott's Avatar
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    Where did my address book go?

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    Long story short my address book is gone. The only way that I can look up my contacts is if click on the "sim phone book" option. That only gives me numbers and not addresses or email addresses.

    Seems like it should be simple to fix, but I can't figure it out.

    Thanks for the help.

  2. #2
    ljbyar's Avatar
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    Re: Where did my address book go?

    mu4scott, have you backed up your address book on your computer?

  3. #3
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    Re: Where did my address book go?

    Yes I have.

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    Re: Where did my address book go?

    Good! I would first try a battery pull reset. Then, have you tried to re-synch them while connected?

  5. #5
    mu4scott's Avatar
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    Re: Where did my address book go?

    I'll try both right now. Thanks......

  6. #6
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    Re: Where did my address book go?

    Nothing doing. My address book is still empty and only way I can look up numbers is by clicking on my Sim Phonebook.

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    Re: Where did my address book go?

    Hmmmm. Sorry. Someone will be along shortly to help you from here scott!

  8. #8
    mu4scott's Avatar
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    Re: Where did my address book go?

    Thanks for trying.

  9. #9
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    Re: Where did my address book go?

    mu4scott, Is your Address book empty? or is the Icon just missing?

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    Re: Where did my address book go?

    ~via BB (wap.pinstack.com)~you probably clicked personal or business file I did that the only way I got it back was I added a new contact name and the the whole address book showed up try that it's been 2 days I'm sure you figured it out by now

  11. #11
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    Re: Where did my address book go?

    I wonder if you could have tried a filter and there are no entries that have the category you checked.

    Just a thought.
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  12. #12
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    Re: Where did my address book go?

    Still have the problem.

    When I click on the icon it sends me to either my personal or business address list and both show none.

    When I click on the SIM phone book most of my contacts show up. If there is a reason name that I have added I have to go to "search" and find the contact that way.

    I've thrown my hands up on this.

  13. #13
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    Re: Where did my address book go?

    ...and you've verified that your address book/contacts on your PC isn't empty? Are you syncing with Outlook? If so, try deleting your profile and creating a new one.

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    Re: Where did my address book go?

    When I click on the icon it sends me to either my personal or business address list and both show none.
    What do you mean Personal or buisness Address list? I know of only one Address List. Are you using categories to separate the lists? This is what I meant when I asked about Filters. If this is the case, try removing the filter as see if your contacts come back.

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