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Would appreciate any advice on this one. I have 18 messages that are constantly showing ... RIM Blackberry 87xx forum

  1. #1
    zenichi's Avatar
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    Unread message indicator not going away

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    Would appreciate any advice on this one.
    I have 18 messages that are constantly showing up as UNREAD but all messages in my list are actually READ.

    I've done the following:

    1.) Ensured that there are no UNREAD messages anywhere else on my BB including saved folders.

    2.) Ensured clock time is set correctly

    3.) Backed up message DB, erased all the messages on the BB and then re-installed the messages. Incidentally, after I erased all the messages, the indicator STILL showed 18 unread messages.

    I've only been able to avoid seeing that indicator when changing themes but then oddly, it appears again.

    Does anyone have any additional advice?
    Thanks

    j

  2. #2
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    Re: Unread message indicator not going away

    I had the same problem with my voicemail indicator. Cingular gave me a new SIM card and that solved it. Nothing else worked. They finally said sometimes it happens with the BB. A SIM change only took 1 minute at the store.

  3. #3
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    Re: Unread message indicator not going away

    I had the same problem. I got a new sim & that fixed it.

  4. #4
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    Re: Unread message indicator not going away

    I have had the exact same problem 3 times over the last few years. With two different carriers. It has nothing to do with your device. It's a cellphone network issue. It happened on my Nokia, then RAZR, then BB. In addition I'm not sure the store personnel or the techs over the phone are that knowledgeable about this. Especially since it's random. Yes in some cases a new Sim card fixes it, other times a new Sim has no effect.

    What I have found is that if you can overlook if for a couple of days it usually goes away on it's own. Thereby saving you a trip to get a new sim, especially since in two of my three cases a new sim did not fix the problem, only time did.

  5. #5
    zenichi's Avatar
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    Re: Unread message indicator not going away

    Excellent to see such fast responses. Thx for taking the time to respond. Will see if Vodafone Fiji can help me out here.

  6. #6
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    Re: Unread message indicator not going away

    i had this problem and when i did a search on all folders leaving the search item empty i found messages in folders that i did not know even existed and deleted the messages. this solved the indicator problem and i then set up a shortcut to check all of the folders to keep the indicator clear and to save space on my 7100i.

  7. #7
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    Re: Unread message indicator not going away

    ~via BB (wap.pinstack.com)~i have zen theme and it showed unread in the message list. I figured out eventually that there was one in the sms folder. I guess sms don't show in the messages

  8. #8
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    Re: Unread message indicator not going away

    did you try the battery pull? take the battery out hold the power button for 30 seconds and replace the battery... that usually fixes all ailments of the blackberry.

  9. #9
    MikeyXX's Avatar
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    Re: Unread message indicator not going away

    Curious....why are you holding the power button for 30 seconds?

  10. #10
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    Re: Unread message indicator not going away

    LOL no clue, that's what I have always been told to do....

  11. #11
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  12. #12
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    good day to all... how can i get the cellphone software that can trouble shoot or to re-program the cellphone. thanks ..

  13. #13
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    please help...

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