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Hi Im new to this forum and tried searching for some help on getting to ... RIM Blackberry 87xx forum

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    rajiv1015's Avatar
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    Question T-mobile Germany Unlocked phone "EDGE" issues

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    Hi
    Im new to this forum and tried searching for some help on getting to use my new BB 8700g device with Airtel (India) Blackberry Services. THough I have taken up the BB plan, I keep getting "Data Connection refused" with "edge" in Lower Case instead of "EDGE".

    Airtel have given up on helping me with this. Any solutions for this. I got this phone on eBay and it works fine with the Airtel Sim Card except no data services. Any assistance on this is appreciated.

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    ameilius's Avatar
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    Re: T-mobile Germany Unlocked phone "EDGE" issues

    resend service books?
    does airtel have a account login you can get into?

    try a factory reset

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    rajiv1015's Avatar
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    Re: T-mobile Germany Unlocked phone "EDGE" issues

    Quote Originally Posted by ameilius View Post
    resend service books?
    does airtel have a account login you can get into?

    try a factory reset
    Dear Ameilius Thanks for responding. Airtel are not creating the account login until I have "EDGE" enabled on my phone (Thats what they say!). Pardon my ignorance on the Blackberry but how do I resend service books or even try a factory reset?

    Tried "Wipe Handheld" but that didn't seem to help at all, just want back to the default settings of showing everything in "German".

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    ameilius's Avatar
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    "wipe handheld" will basically remove all PERSONAL settings....

    as far as service books, i have tmobile... i can either go to "my tzones" and resend service books (same place i can set up new email accounts etc) - OR i can log into my account online through the web on a pc and send them that way....

    if Alltel tech support cant help the issue, i doubt this will help honestly

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