Results 1 to 15 of 15

Wow, you guys all seem insanely smart about the BlackBerry, so maybe you can help ... RIM Blackberry 87xx forum

  1. #1
    thebacklot's Avatar
    thebacklot no está en línea Stack level 1
    Join Date
    Feb 2008
    Posts
    6

    Sprint 8703e Can't Get Internet/E-mail

    Advertisement



    Wow, you guys all seem insanely smart about the BlackBerry, so maybe you can help me where Sprint's Level 3 Blackberry Tech still can't...

    Bought my BlackBerry three weeks ago (on my second BB, they thought the first was defective, this is doing the same as the old one), got the $39.00 data plan for the BlackBerry. Since I've had it, I still don't have the browser on the unit. I have provisioned it and sent the registration message, and I continually get the dreaded; "data connection refused."

    I just wiped my phone and haven't done anything to it as of right now, any ideas or recommendations?

    Thanks for reading and I appreciate any helpful responses!

    Steven

  2. #2
    li2327's Avatar
    li2327 no está en línea Stack level 5
    Join Date
    Jun 2006
    PIN/ID
    30D2E555
    Posts
    1,502

    Re: Sprint 8703e Can't Get Internet/E-mail

    Is this a new BB? If not was it previously used for bes or earthlink? I bought a used 8703e for Verizon. I couldn't get email or internet because it was previously used with earthlink. If so that's your problem. ~via BB (wap.pinstack.com)~

  3. #3
    thebacklot's Avatar
    thebacklot no está en línea Stack level 1
    Join Date
    Feb 2008
    Posts
    6

    Re: Sprint 8703e Can't Get Internet/E-mail

    Brand new, upgraded off Sprint.com.

  4. #4
    li2327's Avatar
    li2327 no está en línea Stack level 5
    Join Date
    Jun 2006
    PIN/ID
    30D2E555
    Posts
    1,502

    Re: Sprint 8703e Can't Get Internet/E-mail

    In that case it sounds like you need a replacement. ~via BB (wap.pinstack.com)~

  5. #5
    joek71's Avatar
    joek71 no está en línea Stack level 4
    Join Date
    May 2007
    PIN/ID
    319CCF42
    Posts
    557

    Re: Sprint 8703e Can't Get Internet/E-mail

    call this # 1-866-403-5491
    That Sprint Blackberry Support, they will help you out, call from land line NOT FROM YOUR BLACKBERRY.

  6. #6
    thebacklot's Avatar
    thebacklot no está en línea Stack level 1
    Join Date
    Feb 2008
    Posts
    6

    Re: Sprint 8703e Can't Get Internet/E-mail

    Joe,

    Lord I wish they would be a source of help, but after three weeks of talking and yet no resolution from them, I thought the whiz's here might be able to offer some insight, as of right now, Sprint's Blackberry Support hasn't done much for me, other than tell me to continually take out the battery, put it back in, provision, and send the registration message, which hasn't done anything yet...

  7. #7
    joek71's Avatar
    joek71 no está en línea Stack level 4
    Join Date
    May 2007
    PIN/ID
    319CCF42
    Posts
    557

    Re: Sprint 8703e Can't Get Internet/E-mail

    can you make calls on it?

  8. #8
    joek71's Avatar
    joek71 no está en línea Stack level 4
    Join Date
    May 2007
    PIN/ID
    319CCF42
    Posts
    557

    Re: Sprint 8703e Can't Get Internet/E-mail

    can you pin or sms?

  9. #9
    thebacklot's Avatar
    thebacklot no está en línea Stack level 1
    Join Date
    Feb 2008
    Posts
    6

    Re: Sprint 8703e Can't Get Internet/E-mail

    Yes, I can make calls, SMS, everything on that end works absolutely fantastic. No e-mail, browser, unfortunately

  10. #10
    joek71's Avatar
    joek71 no está en línea Stack level 4
    Join Date
    May 2007
    PIN/ID
    319CCF42
    Posts
    557

    Re: Sprint 8703e Can't Get Internet/E-mail

    pin to 32CC9987

  11. #11
    thebacklot's Avatar
    thebacklot no está en línea Stack level 1
    Join Date
    Feb 2008
    Posts
    6

    Re: Sprint 8703e Can't Get Internet/E-mail

    It seems I am unable to PIN but I can SMS. I attempted to PIN you, but it never sent.

  12. #12
    joek71's Avatar
    joek71 no está en línea Stack level 4
    Join Date
    May 2007
    PIN/ID
    319CCF42
    Posts
    557

    Re: Sprint 8703e Can't Get Internet/E-mail

    did you send service books?

  13. #13
    thebacklot's Avatar
    thebacklot no está en línea Stack level 1
    Join Date
    Feb 2008
    Posts
    6

    Re: Sprint 8703e Can't Get Internet/E-mail

    Yes, I have sent the registration message, and also sent the books from the sprint.blackberry.com website.

  14. #14
    karnage209's Avatar
    karnage209 no está en línea Stack level 2
    Join Date
    May 2007
    Posts
    40

    Re: Sprint 8703e Can't Get Internet/E-mail

    email or call CS to enable internet for you.

  15. #15
    joek71's Avatar
    joek71 no está en línea Stack level 4
    Join Date
    May 2007
    PIN/ID
    319CCF42
    Posts
    557

    Re: Sprint 8703e Can't Get Internet/E-mail

    sned me private mess with phone # so i can sms you

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •