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Hi Everyone - I'm new here and I did a search on this before posting ... RIM Blackberry 87xx forum

  1. #1
    utica2's Avatar
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    Speed Dial/Address Book not working right...

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    Hi Everyone -

    I'm new here and I did a search on this before posting and didn't find an answer.

    I have an 8700g BB and it was working fine until a few days ago. Back then when I held a preassigned # down, it would dial the number I had programmed in. I also could just go straight into the address book, scroll to a name I wanted to dial, hit the "Green" key and it would dial the person.

    But now...
    Problem 1
    When I hold a speed dial key down, it takes me to the call log and I would have to hold it down again to speed dial out.

    Problem 2
    When I go into my address book, I scroll to the name I want to dial, I hit the "Green" key and it takes me to my call log. I also tried scrolling down to that persons name in the address book, use the wheel to open the drop down menu and select "CALL NAME" but it would just take me to my call log also.

    Problem 3
    Whenever I end a call with the "End Call" key, a loud beep comes out of my speaker phone. Weird...

    Anyone know a solution to this?

    Sorry for the noob questions.

  2. #2
    Rcbjr's Avatar
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    utica2, Welcome to PinStack.

    I haven't seen any of these problems, but I don't use speed dial. Have you tried a Cold Reboot (Battery Out, wait 15-30 sec, Battery Back in)? That has been known to fix some problems. Keep us informed how this goes.

    Let us know if there is anything else we can do to help with your BB.

    Rcbjr
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  3. #3
    utica2's Avatar
    utica2 no está en línea Stack level 1
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    Cool, just tried that it worked like a charm. Thank you.

  4. #4
    Rcbjr's Avatar
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    You're Welcome, Glad we could help. Just remember the first thing to try is a Cold Reboot.

    Rcbjr.
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