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When sending mail from an 8700 the emails will return to the sender as unread. ... RIM Blackberry 87xx forum

  1. #1
    sspbass's Avatar
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    Sent mail

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    When sending mail from an 8700 the emails will return to the sender as unread.
    The 8700 is set up to show sent emails which works fine. The issue is on top of
    showing the sent email in the inbox, the sent message will return to the inbox
    and show as unread.

  2. #2
    cwax's Avatar
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    Re: Sent mail

    you can hide sent messages in your inbox, by going to Messages> Options: Hide Sent Messages; set it to YES




  3. #3
    sspbass's Avatar
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    Re: Sent mail

    Sorry, not the issue. We do not want to hide sent messages. My first post I tried to state that option is on and working fine. This is an issue where on top of the sent message being in the inbox (which is fine) another message will appear one minute later. Its the reply we sent and its unread.
    Very unusual .

  4. #4
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    Re: Sent mail

    If it's being used with gmail it's not unusual at all. The sender would need to set up a filter to prevent delivery of email from the sender's email address. Gmail does not have separate in and out boxes.

    If it's not gmail then I have no idea...

  5. #5
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    Re: Sent mail

    It is not Gmail, but thank you anyway.

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