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I am on a BES with exchangemymail and setup profiles for special ring tones for ... RIM Blackberry 87xx forum

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    twj332's Avatar
    twj332 no está en línea Stack level 2
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    Question Profile Exceptions Problem Names Disappear from BB after few days

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    I am on a BES with exchangemymail and setup profiles for special ring tones for 4 different groups.

    Under the heading of Use Active Profile except for:
    There are 4 groups:
    Friends 6 names
    Family 3 names
    Wife 1 name
    Work 6 names

    Each is checked so is active and in each are several names of people and the custom phone tone is checked and assigned.
    I save and all is well for 4 - 6 days; after this all the names disappear and I have to reenter. No error no msg nothing. I make no changes to BB during this time and can't understand why they just disappear. I do a weekly backup and this does not affect anything - the names are always there after backup. But in 4-6 days I will look and see the names gone.
    Can anyone suggest or provide so direction on this little problem I have.
    Thanks
    Platform: 2.2.0.171
    App Version: 4.1.0.373
    PBr4.1.0 rel518 PL2.2.0.171 A4.1.0.373 on Tbaytel network with fast 100

  2. #2
    twj332's Avatar
    twj332 no está en línea Stack level 2
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    May 2007
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    whoknows
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    Addition question in regard to profiles and exceptions for custom ring tones?

    I am still experiencing the same problem as above can I monitor what my BB does to try and isolate what happens just before the names in the exceptions disappear?
    PBr4.1.0 rel518 PL2.2.0.171 A4.1.0.373 on Tbaytel network with fast 100

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