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I recently got a new 8700c from Cingular, which is actually my first Blackberry (I ... RIM Blackberry 87xx forum

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    currimc's Avatar
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    Problem when accepting Outlook Calendar Invites on 8700c

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    I recently got a new 8700c from Cingular, which is actually my first Blackberry (I used to run goodlink on Treo). I like the 8700 for the most part, but I am experiencing a wierd error when accepting outlook calendar invites. My company is running BES and everything seems to be ok, except when I go to accept an invite, I see a red 'X' next to the response (which sits in my inbox on the 8700). If I open the message, the error reads "This meeting may have been moved or deleted since the message was sent". The strange thing is that the person that sent me the invite, does in fact get the accepted response.

    any ideas?

    thanks

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    Lewis's Avatar
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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    ~via BB (wap.pinstack.com)~

    Is your calendar set up for wireless synchronisation?

    To verify, on your BB, open the calendar, click the wheel, select Options, then make sure that there is the field "Wireless Synchronisation", and that its value is set to "yes".

    If it's not there or set to no, that could explain the problem.

    The recipient is getting confirmation. But is the meeting being added to your calendar? On the BB and on your desktop client (did you say which mail system?)?

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    ~via BB (wap.pinstack.com)~

    Oops! It's in the title! Sorry. I saw after I posted that you said Outlook.

    So, if after you've accepted, and the person got the response, does the meeting appear in your calendar on the BB or in Outlook?

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    Yep...it appears in my calendar on both the BB and Outlook. Also, Wireless Sync is enabled on the BB. Please advise.

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    currimc, Welcome to PinStack.

    So this is basically an appearance of response message failure. And the response that fails contains improper information, but everything else works just fine. Am I reading that right?

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    You got it. Very Strange behavior and hard to track down as everything is working properly from a functionality standpoint.

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    Just wanted to make sure I understood. Now, I'm going to have to bow out to those that are the BES experts for this. Sorry, I cant help.

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    ~via BB (wap.pinstack.com)~

    That is strange. The red X usually appears only when something didn't get delivered!

    I've been on BES with Exchange for a year and a half, and I've never seen that happen to me. And I even make calendar appointments with people at other companies using different Exchange servers! (which works flawlessly.)

    If you open a red X invite, does it have any information in the header? Something about the status?

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    The message indicates the following:

    "This meeting may have been moved or deleted since the message was sent"

    At first I thought it was because I had my Outlook options set to "delete meeting from inbox when responding". The theory I came up with is that Outlook was moving the meeting request to the deleted items folder once it was accepted and since my BB does not have permissions to access the deleted itmes folder in my Outlook mailbox, I was getting the error. This is not the case, though, as I disabled the option and I'm still experiencing the issue.

    Any ideas? I've asked my IT person in the company and they are at a loss as well, but my 8700 is not the only one in the company that does this.

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    ~via BB (wap.pinstack.com)~

    And it's not just you?

    I'm stumped.

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    I have a similar "issue", running an 8707v on BES (and BIS), I dont see appointment invites on my BB although they are in my i9nbox in outlook...

    Thanks

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    Now I'm seeing a different error message than before. The red 'X' still appears next to the accepted calendar request, but the error displayed in the message reads 'Unlisted message error'. Any ideas?

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    New to the PINstack.com! I've two 8700g on T-mobile with similar problems. I'm running BES 3.6 in windows enviroment. I've already reloaded the Handheld Software on both units but problem still exists. I've been talking to T-mobile and Blackberry t-support to get a fix. I've about 43 other units on my bes (6710, 7290, 7100 & 8700) and all of them are working just fine. Will keep you posted once i find a fix.

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    dsekhon, Welcome to PinStack, and hope you get this figured out. Do keep us posted.

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    Re: Problem when accepting Outlook Calendar Invites on 8700c

    Yeah, keep us posted, am interested too! Thanks!?!

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