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So my 8700g just went into the craze where it shows the hour glass four ... RIM Blackberry 87xx forum

  1. #1
    bbheaven's Avatar
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    Post Phone Frozen... Any hope at all for contacts???

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    So my 8700g just went into the craze where it shows the hour glass four a minute then goes to red led and repeats that process over and over again. I've read the forums and have found the answer to making it work again, but is there ANY WAY to get those numbers that I have on there?

    Since the last backup... (my fault for not backing up more often) i've put a lot more numbers on there and I sooooo can not get some of them back.

    Is there a store/company/mastermind that can root into the device and pull them out? An application i can download? anything?

    please help in anyway you can!!!! thank you my bb lovers!

  2. #2
    KalebsDad78's Avatar
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    Re: Phone Frozen... Any hope at all for contacts???

    Without doing a routine backup which is something people do not do regularly and then pay the price, as in your situation, you will have to get the device back to a state where the DM can sync with it or those contacts are gone. That is the reason for the backup.

    I hope you get it working again and welcome to the "Stacks".
    New User? - Read the NEW USERS GUIDE

  3. #3
    bbheaven's Avatar
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    Re: Phone Frozen... Any hope at all for contacts???

    How much i love your quick reply, it brings the tragedy of having to confront the wife... well we can always hope that people need to learn just once OR not at all.

    Please people... B A C K U P your BB!!!!!!!!!!!!!

    Thanks KalebsDad!

  4. #4
    kmleuze's Avatar
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    Re: Phone Frozen... Any hope at all for contacts???

    My 8700c is doing the same thing and everything I have tried hasn't worked. Can you share how you got yours working? Please!

  5. #5
    rjs87's Avatar
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    Re: Phone Frozen... Any hope at all for contacts???

    best thing to do is leave auto backup on

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