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I have a 8700g and My problem is pretty simple, I was recieving emails before ... RIM Blackberry 87xx forum

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    els718's Avatar
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    Not Recieving e-mails?

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    I have a 8700g and My problem is pretty simple, I was recieving emails before but recently I havent been getting any of my emails on my BB, why is this happening? thanks......

  2. #2
    ljbyar's Avatar
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    Re: Not Recieving e-mails?

    Els, have you tried a quick battery pull as a first step (take out battery with BB on then hold down the power button for 30 seconds before reinstalling the battery)?

  3. #3
    Dubdub's Avatar
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    Re: Not Recieving e-mails?

    If the battery pull doesn't work, try resending service books.

    With the 8700g, I assume you are on T-Mobile. DO you have a good signal and EDGE showing?

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    Re: Not Recieving e-mails?

    wow, that battery pull thing worked almost immediately, thanks a lot, both of u guys, but for future reference, what exactly is "resending service books"......thanks again..

  5. #5
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    Re: Not Recieving e-mails?

    Quote Originally Posted by els718
    wow, that battery pull thing worked almost immediately, thanks a lot, both of u guys, but for future reference, what exactly is "resending service books"......thanks again..
    You log into your web client or BIS (where you configured your email addresses to be delivered to your bb) there's a send service books option which will re-send the required service books for each of your configured email accounts so they could be "pulled" ad forwarded to your blackberry.

  6. #6
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    Re: Not Recieving e-mails?

    You can also go to Options->Advanced Options->Host Routing Table, click the wheel and choose Register Now on the BB itself.

  7. #7
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    Re: Not Recieving e-mails?

    thx I always forget you have to send books when upgrade OS lol

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