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For a month, my BB has been working properly. Today I started having this issue ... RIM Blackberry 87xx forum

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    IODebbie's Avatar
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    New Sprint BB 8703e Problem

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    For a month, my BB has been working properly. Today I started having this issue (nothing has changed in the last 24 hours - no new software or hardware):

    When someone sends an e-mail to my home e-mail account, it comes through fine.

    If they are responding to an e-mail I previously sent to them from my home account, I can not see their response - only my original e-mail.

    This is not happening with my work e-mail account.

    Help please!

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    Re: New Sprint BB 8703e Problem

    Hi IODebbie,

    First I would like to know who is the provider for your home email address?

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    Re: New Sprint BB 8703e Problem

    Cox Communications

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    Re: New Sprint BB 8703e Problem

    Is this is a issue with just one of your contacts or all of them? I have seen something like this before but that was only the case if the sender encrypted the message.

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    Re: New Sprint BB 8703e Problem

    Have you tried email your home address and logging in via the web and replying back to see if the same issue can be recreated?

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    Re: New Sprint BB 8703e Problem

    It's happened on 3 different e-mails from 3 different senders this morning. I sent the original e-mails (all 3 different and separate) from my home computer - they replied to my home e-mail address and when I tried to view their response on my BB, it wasn't there - all of the prior e-mails in that string were viewable, but not the latest response.

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    Re: New Sprint BB 8703e Problem

    I just sent myself an e-mail, responded and then checked and I can see my own response. Let me try it from my work e-mail.

    It works from my work e-mail too.

    I don't understand this.

    Of the ones I can't see, one came from Canada, one from another Cox address and the last one from an AOL address.

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    Re: New Sprint BB 8703e Problem

    ~via BB (wap.pinstack.com)~do you have your bbemail as a contact

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    Re: New Sprint BB 8703e Problem

    As a contact where?

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    Re: New Sprint BB 8703e Problem

    You mentioned you sent 3 emails from your desktop this morning those three emails were they sent to company addresses or were they addresses like hotmail, yahoo or Gmail?

    Your issue I must say is rather unique because this is the first time I have come across this one.

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    Re: New Sprint BB 8703e Problem

    ~via BB (wap.pinstack.com)~

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    Re: New Sprint BB 8703e Problem

    Actually, I sent them last night and they responded this morning.

    The one to Canada was sent to a home address - the provider is Rogers.

    The one to Cox is a home address.

    The one to AOL is a home address.
    Last edited by IODebbie; 06-05-2007 at 05:43 PM.

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    Re: New Sprint BB 8703e Problem

    All three messages only displayed the Original message you sent no sort of reply what so ever? Not even strange looking characters maybe?

    Has you checked your email via Cox's webmail access to see if the messages are complete there?

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    Re: New Sprint BB 8703e Problem

    Yes, they displayed my last message as the reply - there was nothing new - no strange characters or anything. It looked like my last email was their reply.

    I did check my desktop and the responses are there in their entirety.

  15. #15
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    Re: New Sprint BB 8703e Problem

    How are these emails getting to your BB from your desktop via Redirector or did you setup your ISP account on your BIS?

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