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Hi, guys. I have strange problem wih my BB 8700. The icon for new message/mail ... RIM Blackberry 87xx forum

  1. #1
    mitkosoft's Avatar
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    Question New message icon is missing

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    Hi, guys.

    I have strange problem wih my BB 8700. The icon for new message/mail (with new messages counter) now is missing and i don't have any indication on my display when new message arrive... The only indication now is the red light indicator which stop flashing after several minutes. That's all. Any idea how to fix this problem?

    Thanks!

  2. #2
    kayos72's Avatar
    kayos72 no está en línea Stack level 7
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    Re: New message icon is missing

    welcome to the stacks

    have you tried a batt pull?
    phone on batt out 30 sec then back in.

    have you changed any settings before this started?
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  3. #3
    mitkosoft's Avatar
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    Re: New message icon is missing

    Yes, i tried everything - soft / hard restart (including batt. pull). The situation is same.

    And no, i didn't change anything. I was in roaming for several days (in Greece). Exactly there i saw that there is no "new messages" indication anymore onto display.

  4. #4
    kayos72's Avatar
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    Re: New message icon is missing

    two things come to mind

    1 options>advanced>host routing table
    hit menu then register now.
    followed by a batt pull

    2 log into your carriers website and resend your service books
    follwed by a batt pull

    try those two items then
    post back
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  5. #5
    mitkosoft's Avatar
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    Re: New message icon is missing

    Hi,

    I already did it, both of them, but there is no change at all - the problem is still exists... The last chance is to wipe the device and reactivate my BES account.

    If you have other ideas, i'll appreciate if you share it...

    Thanks anyway for your help!

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