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I recently purchased a blackberry 8700g from ebay, however there is no icon for internet ... RIM Blackberry 87xx forum

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    Meeche65's Avatar
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    Question need help with interneT, etc.

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    I recently purchased a blackberry 8700g from ebay, however there is no icon for internet browser on the screen ( I have t mobile) and it says "Data connection refused" across the top. I also cannot activate my hotmail email accont in the enterprise activation menu. PLEASE HELP ME!!

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    cherrichiodo's Avatar
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    Re: need help with interneT, etc.

    meeche - do you have a data plan with tmobile?
    you would want to first sign up for that. i am pretty sure it is $19.99
    without the data plan, you will see data connection refused and you won't have an icon either.

    IF you have a BIS unlimited data plan, then you should register your handheld by going to your BIS account.

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    likefre's Avatar
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    Re: need help with interneT, etc.

    Welcome to the stacks meeche!...Let us know how it goes!

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    Re: need help with interneT, etc.

    Welcome to the Stacks Meeche65. Let us know if you need any additional help.

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    Re: need help with interneT, etc.

    As cherrichiodo said, you need a BB dataplan along with your voice plan. You also need tomake sure the seller cancelled their BIS email account and released the IMEI and PIN so you can set up your email on BIS. In addaition, if the device was on a corporate BES, all IT policies need to be deleted. You can find lots of info on here using the search button.

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    Re: need help with interneT, etc.

    Quote Originally Posted by Meeche65
    I also cannot activate my hotmail email accont in the enterprise activation menu. PLEASE HELP ME!!
    First of all, you need a Blackberry data plan as others have stated.

    Once you have the data plan you will set up your email accounts via the TMO site or via the Personal Email Setup icon on your BB (if there is one). Enterprise Activation is only for BES.

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