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My buddy made his own theme and now the phone will not stay on. After ... RIM Blackberry 87xx forum

  1. #1
    vw1pntatet's Avatar
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    Need help 8703e

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    My buddy made his own theme and now the phone will not stay on. After the restart it stays on for 4-5 secs and restarts. Any ideas? Is the phone shot?
    Last edited by vw1pntatet; 04-27-2007 at 12:05 AM.

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    Re: Need help 8703e

    I don't think the phone is shot. Has he uninstalled the theme and rebooted?

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    Re: Need help 8703e

    When he applied the theme it restarted itself. Now it is stuck in a loop. Is it possible he created the theme wrong i.e. for a 8100?

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    Re: Need help 8703e

    Some themes are known to cause problems like this. I would have him try to connect it to his PC and see if he can reload his operating system as a start. If that doesn't work, we'll try other steps. Shouldn't be a big problem.

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    Re: Need help 8703e

    His computer does not recognize the phone. It will not stay on long enough.

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    Re: Need help 8703e


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    Re: Need help 8703e

    Quote Originally Posted by ljbyar
    Already tried it. Could not get it to work. It has to be recognized by desktop manager for this process right?

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    Re: Need help 8703e

    This is the process to follow when the DM won't recognize the device. You'll need to follow the steps exactly, it might take a few tries.

    If that still doesn't work, you may have to wipe the device and reload everything. Take a peek here: http://blackberryforums.pinstack.com...tml#post253974 for the process.

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    Re: Need help 8703e

    Quote Originally Posted by ljbyar
    This is the process to follow when the DM won't recognize the device. You'll need to follow the steps exactly, it might take a few tries.

    If that still doesn't work, you may have to wipe the device and reload everything. Take a peek here: http://blackberryforums.pinstack.com...tml#post253974 for the process.
    OK I will try again. But the phone does not give a error it just restarts. That is why I thought it would be different.

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    Re: Need help 8703e

    If you can't get the DM to recognize the device, the last link I sent you will do the trick. Recent backup?

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    Re: Need help 8703e

    Quote Originally Posted by ljbyar
    If you can't get the DM to recognize the device, the last link I sent you will do the trick. Recent backup?
    Yeah he backed up before the theme load. The only thing that i dont understand is step 5-7.

    5. Go to Options and select "connection settings"
    -Went ok

    6. Select USB PIN this may take a few moments since there is no battery in the device. you might even have to select detect device in some rare cases.
    -What is the point to select detect device? I could not get it to connect.

    7. Select the application loader icon.
    -Tried to continue but only got com 1&2 choices.

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    Re: Need help 8703e

    Nothing worked. Any ideas

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    Re: Need help 8703e

    Samething happened to me recently, I downloaded a theme for my 8703 which was for a 8100 , nevertheless, mine did the same thing his is doing. I wiped it with the battery removed, and the unit hooked up to DM. Long story short, I am almost sure you will need to do a wipe. Give it a try.
    Swede

  14. #14
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    Re: Need help 8703e

    Quote Originally Posted by Swede
    Samething happened to me recently, I downloaded a theme for my 8703 which was for a 8100 , nevertheless, mine did the same thing his is doing. I wiped it with the battery removed, and the unit hooked up to DM. Long story short, I am almost sure you will need to do a wipe. Give it a try.
    We could not get it to work. Did your phone give you an error? I tried both methods given and could not get the phone to respond. I did the wipe for another friend but it was some sort of java error. Oh well.

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