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Recently when I receive emails with attachments, it does not give me an "open attachment" ... RIM Blackberry 87xx forum

  1. #1
    SeanyMac's Avatar
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    Lost "open attachment"

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    Recently when I receive emails with attachments, it does not give me an "open attachment" option when I click the trackwheel. I have a 8700g and use BIS. Thank you in advanced for your help!

  2. #2
    fbriceno97's Avatar
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    Re: Lost "open attachment"

    What kind of file are you trying to open/view?, not all kind of files are able to be seen on the BB... at least without 3rd party apps...

    Cheers

  3. #3
    cliffr39's Avatar
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    Re: Lost "open attachment"

    what type of attachments are you getting that it does not allow you to open?
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

  4. #4
    SeanyMac's Avatar
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    Re: Lost "open attachment"

    Jpeg~via BB (wap.pinstack.com)~

  5. #5
    fbriceno97's Avatar
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    Re: Lost "open attachment"

    What is the size of this jpeg file? i am able to open this kind of file without any trouble .....

  6. #6
    SeanyMac's Avatar
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    Re: Lost "open attachment"

    38k~via BB (wap.pinstack.com)~

  7. #7
    cliffr39's Avatar
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    Re: Lost "open attachment"

    make sure you still have the module for it
    Options / Adv. Options / Applications: Blackberry Attachment Service
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

  8. #8
    andrewthomas's Avatar
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    Re: Lost "open attachment"

    ~via BB (wap.pinstack.com)~as above, connect to DM, add programs and make sure attachment option is ticked in list of programs, my 8700 loses attachment capability intermitently. Otherwise, you might want to resend service books. Hope this helps

  9. #9
    SeanyMac's Avatar
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    Re: Lost "open attachment"

    Thank you, I switched to both versions of the 4.2 and my it crashed using the chinese version. I went back to the 4.1. I'll have to updated it on the DM. ~via BB (wap.pinstack.com)~

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