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Whilst uploading/downloading software via the desktop, all activity stopped and I got a white screen ... RIM Blackberry 87xx forum

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    giamburrasca's Avatar
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    Thumbs down JUM 102 ~ second time unlucky

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    Whilst uploading/downloading software via the desktop, all activity stopped and I got a white screen saying JUM 102 reset. This happened just the other week and I was without my 8700g for 10 days while it was away for repair. I understand that this code means the software has been wiped. Is there a software bug that causes this (twice now) and is there any way I can use Restore without sending the device away yet again. Please help.

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    Re: JUM 102 ~ second time unlucky

    Well, you can reload the OS onto your device yourself in a matter of probably less than an hour, and that will keep you from sending it away.

    Is there any specific program that you have downloaded or have been running before the error popped up?

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    Re: JUM 102 ~ second time unlucky

    Thanks N8. I'm reluctant to point a finger, but software from Magmic.com seems to have featured in both episodes. How can I reload the software when theres just a white screen? I seem to recall that the synch function from desktop didn't function at all last time.Fortunately I backed up earlier today so my data is current. Advice on how to reload the OS would be appreciated.

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    Re: JUM 102 ~ second time unlucky


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    Re: JUM 102 ~ second time unlucky

    No joy I'm afraid, having tried three times. Everything seems to be going fine and then a message comes up;

    "UNABLE TO COMPLETE THE LOADING OPERATION"
    UNABLE TO RE-CONNECT TO THE DEVICE DURING A MULTI-STAGE LOAd operation

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    Re: JUM 102 ~ second time unlucky

    Did ya read the red underlined part about reinserting the battery?

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    Re: JUM 102 ~ second time unlucky

    Yes, and in desperation, I re-ran the whole thing with the battery in and it has worked perfectly. Thanks a million!!!!

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    Re: JUM 102 ~ second time unlucky

    After the grief I've had today, I think its time I changed my avatar

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    Re: JUM 102 ~ second time unlucky

    I tried loading Iskoot software (Skype) and after that my Blackberry crashed with JUM Error 102,
    I have Desktop Manager and under Application Loader I managed to "remove Iskoot" and then it reboots itself (after screen changes to a pic of BB synchonising with laptop) and then it goes back to same JUM error. I then tried to back up the data off the BB but under the Backup and Restore feature the "back up" feature is in light grey and doesnt respond and the Switch Device Wizard when used cant seem to find a connection with the BB it says "disconnected" at the bottom of desk top manager and yet it can see a listing of files through Apllication Loader??

    I want to know if I can back up the existing data somehow and then clear JUM error
    Thanks
    Mike

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    Re: JUM 102 ~ second time unlucky

    its actually JVM error 102

    try this thread mike
    http://blackberryforums.pinstack.com..._step_fix.html

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