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Hello all This is my first posting and its a problem that I hope somebody ... RIM Blackberry 87xx forum

  1. #1
    orafeeq's Avatar
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    I can't download IM+ Mobile Instant messenger

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    Hello all

    This is my first posting and its a problem that I hope somebody can help me with.

    I just purchased IM+ Mobile Instant messenger and recieved a licence key to my email address.

    It also had instructions on how I can download the program on to my handhead (OTA)

    However when I go to the wap address and download the application it says download failed and when I go to details it says 907 invalid COD, unable to import ZIP file.

    Can somebody help me pls.

    New to BB

    Omar

    2045DAF1

  2. #2
    webcash's Avatar
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    Re: I can't download IM+ Mobile Instant messenger

    ~via BB (wap.pinstack.com)~
    Hi Omar,not sure if this will be of any help to you but I had to install my version via the computer and desktop and not over the air.However believe me once installed its absolutely brilliant and well worth the investment

    HTH

    Peter

  3. #3
    Rcbjr's Avatar
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    Re: I can't download IM+ Mobile Instant messenger

    orafeeq, sounds like you tried to install the Download file OTA. To use that file you need to download it to your PC and use App Loader to install. You need to extract the files from the downloaded Zip file first. If you are using windows, Right Click on the Zip file icon and select Extract All. Then when you go to app loader Add file browse to the location you extracted them to and select the ALX file.

    Hope this helps
    Rcbjr.
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    Re: I can't download IM+ Mobile Instant messenger

    Welcome, and congrats on your first post!

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    Re: I can't download IM+ Mobile Instant messenger

    Quote Originally Posted by Rcbjr
    orafeeq, sounds like you tried to install the Download file OTA. To use that file you need to download it to your PC and use App Loader to install. You need to extract the files from the downloaded Zip file first. If you are using windows, Right Click on the Zip file icon and select Extract All. Then when you go to app loader Add file browse to the location you extracted them to and select the ALX file.

    Hope this helps
    Rcbjr.
    I am also getting this error and I don't have App loader on my desktop. How would I load file OTA?

  6. #6
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    Re: I can't download IM+ Mobile Instant messenger

    Quote Originally Posted by Mave531
    I am also getting this error and I don't have App loader on my desktop. How would I load file OTA?
    Probably, your best bet is to download the Desktop Manager on your desktop and try it that way (based upon the OTA feedback above).

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    Re: I can't download IM+ Mobile Instant messenger

    ljbyar

    thanks. I don't have a application loader. Any suggestions on how to load?

    Thanks

  8. #8
    SHAPE's Avatar
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    Re: I can't download IM+ Mobile Instant messenger

    You can download the latest version of IM+ 5.2.2 from our site http://www.shapeservices.com/en/prod...im&platform=bb and use either a USB cradle, Bluetooth or IrDA connection to send installation from PC to your BlackBerry.

    This product is also available for download over-the-air. Please open wap.shapeservices.com with your mobile browser.

    If you have any questions, please post them here or send them to our support team to support@shapeservices.com

    Best regards,
    Irene Collins
    Victoria
    Head of QA & Customer Care
    SHAPE Services

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