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I went to download a theme from another blackberry site, and then after it downloaded, ... RIM Blackberry 87xx forum

  1. #1
    racingred's Avatar
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    Help Please

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    I went to download a theme from another blackberry site, and then after it downloaded, my bb shut off, turns on, shuts off again, and the light stays red. It won't go on. I've even taken the battery out. What do I do?? I will never ever visit another site again!!
    HELP!!!!!!!!!!!!!!!!
    ~Racing Red ~


  2. #2
    cherrichiodo's Avatar
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    Re: Help Please

    racingred ^^ i can only assume that you downloaded a theme meant for 4.2 OS and you don't have 4.2 installed on your BB?

    you will need to download and install your device OS onto your PC and load it on to the bb using desktop manager.

    you will most likely need this thread
    http://blackberryforums.pinstack.com...uter_wont.html

  3. #3
    racingred's Avatar
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    Re: Help Please

    I never could get that desktop manager to work with my phone. So, I need to do what exactly? My berry creen keeps going on, with the hourglass, then going black, then on, then black. Is there any quick fix without losing all my data?
    ~Racing Red ~


  4. #4
    cherrichiodo's Avatar
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    Re: Help Please

    when was the last time you did a backup?

    i'm pretty sure that all your data/information is gone at this point.

    follow the directions in the thread i posted. you will need to install your device OS onto your PC and use DM to install to BB. if you follow those instructions, very closely, it will work.

  5. #5
    racingred's Avatar
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    Re: Help Please

    I will now look for my software, and try it. I will let you know what the outcome is. Thanks Cherri
    ~Racing Red ~


  6. #6
    cherrichiodo's Avatar
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    Re: Help Please


  7. #7
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    Re: Help Please

    Ok, found the software, installed it ( I ad my computer fixed a while ago and it was removed), got to the part to select application loader, and it tells me the the connection could not be established. I will try rebooting computer then try again, will advise....
    ~Racing Red ~


  8. #8
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    Re: Help Please

    my phone provider gave me a brand new blackberry.......I am glad I bought extra warranty. She took the old one to see if they can get my data from it. Thanks for your help!
    ~Racing Red ~


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