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The icons are there on the menu, but trying the internet browser returns: "Unable to ... RIM Blackberry 87xx forum

  1. #1
    karak's Avatar
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    Question HELP! No blackberry messenger / internet browser!

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    The icons are there on the menu, but trying the internet browser returns: "Unable to connect to the Internet, please try again later." and the blackberry messenger applet shows everyone on my list offline even though they are clearly not... messages I send out aren't getting there and I'm not receiving messages sent to me...

    I'm on Cingular in the Austin, TX area... model 8700c, and this was working a few days ago... nothing that I know of has changed except instead of the cingular banner at the top, mine now says AT&T, even though my buddy's still says cingular....

    Anyone have a similar experience?

  2. #2
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    Re: HELP! No blackberry messenger / internet browser!

    ok..so im assuming you have a data plan...what does the network say? edge/gprs?

    sounds like a data issue. when did it start?

    have you tried a battery pull?

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    kayos72's Avatar
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    Re: HELP! No blackberry messenger / internet browser!

    do a batt pull.
    phone on batt out 30 sec then back in, after that go to options>advanced>host routing table then hit menu and register now that should help
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    karak's Avatar
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    Re: HELP! No blackberry messenger / internet browser!

    I do indeed have a data plan.. I've tried a battery pull, and re-registering with the network, but I'll try again.. also it says EDGE on the top right.


    no luck.
    Last edited by karak; 05-16-2007 at 11:45 PM.

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    Dubdub's Avatar
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    Re: HELP! No blackberry messenger / internet browser!

    Hmmm, maybe resend the Service Books?

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    Re: HELP! No blackberry messenger / internet browser!

    How did you get the at&t banner on your BB? If you used the suspend method you'll need to get Cingular to reactivate your BB data (and good luck with that -- it took me over 30 minutes on the phone with 3 of their reps to do so recently) even though you have uppercase EDGE by the signal indicator (I did as well).

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    Re: HELP! No blackberry messenger / internet browser!

    i would call your provider - mine went missing for tmo, i called - within 10mins they were back

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    HeywoodJ's Avatar
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    Re: HELP! No blackberry messenger / internet browser!

    ~via BB (wap.pinstack.com)~
    You need to provision your device for data to get those icons
    Go to options - network - start provisioning
    You will recieve the service books
    And the missing icons will show on the screen
    This is required for a new device
    Or fresh os install or if the device is wiped for any reason

  9. #9
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    Re: HELP! No blackberry messenger / internet browser!

    Good info but poster says they have the icons already.

    ~via BB (wap.pinstack.com)~

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