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Anyone have any issues with the headset that comes with the 8700g? I cannot get ... RIM Blackberry 87xx forum

  1. #1
    beansy72's Avatar
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    Headset that comes with 8700g....

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    Anyone have any issues with the headset that comes with the 8700g? I cannot get any sound out of mine and when I fiddle with it, it actually disconnects my call. I made sure it was not on mute and I have been testing it with my VM. Is it just a case of having to go to my TMO store and have them look at it?

    Anyone have any simialr experiences?

    Thanks in advance.

  2. #2
    TechieGirl's Avatar
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    Re: Headset that comes with 8700g....

    I personally have not used that headset, but have not heard of any known issues with it. Perhaps you just got a bum one. I would recommend exchanging it at the store and see if you get better performance. Good luck to ya!
    Nikki
    iPhone 4S - work
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    Supporting BB, android and iOs devices at work.

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    msbrenda64's Avatar
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    Re: Headset that comes with 8700g....

    Yeah, used mine once works great! Probably need to exchange it like TechieGirl said. I usually use my bluetooth headset.

  4. #4
    beansy72's Avatar
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    Re: Headset that comes with 8700g....

    Yeah I am going to go to the TMO store and have them try another headset. Is it possible that the headset jack in the device is screwy? I was planning on buying a better headset but I want to make sure its the headset and not the jack in the device.

  5. #5
    msbrenda64's Avatar
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    Re: Headset that comes with 8700g....

    Yes, it is possible that it's the jack in the phone but let's hope it's just the headset or they may have to replace the device instead.

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    SuzzyP's Avatar
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    Re: Headset that comes with 8700g....

    I have not had an issue with the headset that came with the phone other than the silly chord keeps getting in my way.... You hopefully got a bum one... Go BT anyways.... Soo much more convienent....
    SP[B]
    Sportin a kBerry Curve

  7. #7
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    Re: Headset that comes with 8700g....

    Lordy how silly it would be to have to replace the whole device - not because the phone portion is faulty or the keyboard keys falling out or the screen goes black - but because of a faulty headset jack! :?)

    Talk about ironic.

  8. #8
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    Re: Headset that comes with 8700g....

    Well I just came back from a TMO store and tried another headset. Didn't work either. Looks like I have a defective jack in the device and will have to replace the device. Its only been a week so I'm good for a replacement without cost. I guess I should feel lucky. The rep there said he may have heard of an instance of this once...maybe once.

  9. #9
    I7oobie's Avatar
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    Re: Headset that comes with 8700g....

    Make sure you change your PIN on here when you get the new one!!!

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