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Hi This is my first post - got a new 8700c a couple of days ... RIM Blackberry 87xx forum

  1. #1
    thomastwosom's Avatar
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    Frozen app

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    Hi

    This is my first post - got a new 8700c a couple of days ago.

    I have an application that is frozen (IM+) - what is the best way to resolve this? I tried powering-off-and-on, but it's still there.

    Thanks for you help,
    Laura

  2. #2
    N8DBB's Avatar
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    Re: Frozen app

    What do you mean by it's still there?

    Have you taken the battery out?

    When it boots back up, IM+ is still frozen on the screen?

  3. #3
    cp6169's Avatar
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    Re: Frozen app

    ~via my new 8703e (wap.pinstack.com)~ Hi Thomas, welcome to pinstack. I would try to take the battery out and hold the power button down for 30 seconds, then put the battery back in.

  4. #4
    thomastwosom's Avatar
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    Re: Frozen app

    Yes. Restarting didn't help - the hung app was still there. But taking the battery out helped.

    Thank you.

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    Rcbjr's Avatar
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    Re: Frozen app

    thomastwosom, Welcome to PinStack,

    Glad that got taken care of. Let us know if there is anything else we can do to help with your BB.

    Rcbjr
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