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My BB shows the icon to say I have new email messages the only problem ... RIM Blackberry 87xx forum

  1. #1
    becsta's Avatar
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    Email Icon

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    My BB shows the icon to say I have new email messages the only problem is I dont have any that I havent read. It started off saying there was one. I did a battery pull but it stayed. It now says there are 3. Anyway to get rid of this.

    Thanks

  2. #2
    cherrichiodo's Avatar
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    Re: Email Icon

    if the battery pull didn't work, make sure it isn't a different message (sms, mms, push weather...maybe a voicemail alert?)

  3. #3
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  4. #4
    EricaJ1073's Avatar
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    Re: Email Icon

    ~via BB (wap.pinstack.com)~ I had this problem on my 7105T's also. If what has been suggested doesn't work, an OS upgrade solved my problem.

  5. #5
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    Re: Email Icon

    Are you sure it's new email? The SMS icon looks like the email icon but the envelope is slanted. The other indicators are clearly different.

  6. #6
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    Re: Email Icon

    I have had this occur when I unexpectedly saved an email that I had not opened. Resulting in a saved, unopened filed email. Drove me crazy not knowing what it was and where it was located.
    “If you have raced with men on foot, and they have wearied you, how will you compete with horses?" (Jeremiah 12:5).

    Joshua

  7. #7
    becsta's Avatar
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    Re: Email Icon

    The icon is an envelope with a red star in the top left hand corner with a 3 in front of the envelope. I have one saved voicemail message I deleted that but it is still there. I have no unread messages in either my email folder or my SMS/MMS folder and I have no saved emails.

  8. #8
    cherrichiodo's Avatar
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    Re: Email Icon

    ok...i would tend to lean away from this solution, but when this happened to me when i first got my pearl, the ONLY thing that made the alert icon go away was in fact an upgrade in the OS. when was the last time you did this?

  9. #9
    becsta's Avatar
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    Re: Email Icon

    Man now I feel like a fool. I went to find my OS version and I saw another icon for messages and in it were 3 pin messages. I have read these and the icon has disappeared maybe the red star indicated the pin messages?? I was only previously checking my email folder and my MMS/SMS folder I didnt realise that other messages wouldnt show up in these.

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