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Hi, I have a Blackberry 8700g, ive never haf a Blackberry before and i am ... RIM Blackberry 87xx forum

  1. #1
    Alex.beckett's Avatar
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    Couple of issues on my 8700g

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    Hi,

    I have a Blackberry 8700g, ive never haf a Blackberry before and i am having a few of issues that i need to resolve.

    Firstly i cannot recieve MMS messages. When looking in the messages menu there is not even a folder called MMS or anything to do with MMS messages in there. I have tried to send an MMS from another mobile and only once did a message appear upon recieving saying something like data not supported or similar.

    Secondly i would like to recieve emails via my blackberry but am unsure on how to set this up, all that I have on my main screen regarding email or similar is he Enterprize activation.

    Thirdly I cannot see anything to do with an internet browser on my Blackberry. Whether or not htis is to do with my network provider i am unsure.

    As I said this is my first Blackberry so any help would be much appreciated..

    Many Thanks
    Alex.

  2. #2
    kentrg's Avatar
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    Re: Couple of issues on my 8700g

    Do you have a dataplan?
    l
    lack of it will be causing the problems above.

  3. #3
    Alex.beckett's Avatar
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    Re: Couple of issues on my 8700g

    I do not have a data plan no. I wasnt aware that you have to have one. I am with o2, the Blackberry was originally with BT i think as it appears when i switch the device on. Do i ring o2 in that case?

    Thanks

  4. #4
    kentrg's Avatar
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    Re: Couple of issues on my 8700g

    you might need to unlock your BB to work with other carriers.

  5. #5
    Alex.beckett's Avatar
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    Re: Couple of issues on my 8700g

    Ok, well i am able to make calls and send SMS messages etc it is just the above that I cannot do. Surely if i needed to unlock the device to use other carriers I wouldnt be able to do this?

    Thanks

  6. #6
    kentrg's Avatar
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    Re: Couple of issues on my 8700g

    its probably unlocked already. Call your carrier and ask for a Blackberry dataplan

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