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so uh...this is my first post on here and I work at a corporate environment ... RIM Blackberry 87xx forum

  1. #1
    acydphryck's Avatar
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    Question Contacts doubled in BB 8703e after synchronization

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    so uh...this is my first post on here and I work at a corporate environment where we have a handful of BB users. One of the users experienced this issue recently after a synch.

    He has the 8703e BB for about 2-3 months now. I installed the BB desktop software on his desktop (don't know which version it is but i can find out if this is applicable). He recently did a synch process between his 8703e and the desktop. After the synch, he noticed that some of the contacts on his 8703e BB have doubled (2 copies of the same contact info).

    I've looked and searched on here for answers but I haven't found any as of yet. Anyone here run into this issue yet?

    Btw, we're using companion link as our add-in for synch. Thanks much in advance for your help

  2. #2
    hayden's Avatar
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    Re: Contacts doubled in BB 8703e after synchronization

    There an option within your BlackBerry. Go to address book then options and set "allow Duplicates to "No"

    Then resync.

    Even better. Use your backup to restore to the preduplicates and then make the setting change above and sync again.

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    Rcbjr's Avatar
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    Re: Contacts doubled in BB 8703e after synchronization

    acydphryck, Welcome to PinStack.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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