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I brought an 8700g in October. Since that time I've been trying to use it ... RIM Blackberry 87xx forum

  1. #1
    RoadBerry's Avatar
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    Question Can You Help Me - Please

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    I brought an 8700g in October. Since that time I've been trying to use it as an external modem. I didn't get very far until last night. I used the AT&T wifi/hotspot connection software (it has a GSM connection option) and it worked after switching USB ports (Error 732: your computer and remote computer disagree on PPP controls profile). This morning it worked for 3-4 hours. I loaded Spysweeper and after rebooting I can no longer connect to the internet. My BB desktop says it is disconnected. Since Spysweeper was the last software I uninstalled it hoping to correct the problem. No such luck. My data connection folder says COM3 is disconnected (I guess a reflection of the desktop) but I can't seem to locate the origin of the problem. Can you please help me out.

    Thanks

  2. #2
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    Re: Can You Help Me - Please

    Well Im sure someone will be able to help you, but welcome to PinStack!
    it's always greener with the other carrier...

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    Re: Can You Help Me - Please

    the only thing i can thing of it to uninstall DM and then install it again. im not syre if this is your problem but try restoring your system on your computer. im not sure of of what your running, so i cant really explain how to do that.

    hope this works for ya

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    Re: Can You Help Me - Please

    RoadBerry, Welcome to PinStack.

    Read through the threads in the Blackberry - As a Modem & Bluetooth Section of the BlackBerry FAQ, How-to's and Guides... List. There should be some help for you there.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

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    EvolutionCSR's Avatar
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    Re: Can You Help Me - Please

    Hello RoadBerry, and welcome to the Stacks


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    Re: Can You Help Me - Please

    Welcome aboard!

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    Re: Can You Help Me - Please

    Thank you for the warm welcome. A system restore Windwows XP Tablet Edition solved the problem and restored internet access.

    Talk with you soon

  8. #8
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    Re: Can You Help Me - Please

    RoadBerry,

    Thanks for the update and glad you got it up and running again

    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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