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Hi Everyone My boss has called me to report he has blue ticks beside some ... RIM Blackberry 87xx forum

  1. #1
    gillyd's Avatar
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    Blue Ticks??

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    Hi Everyone

    My boss has called me to report he has blue ticks beside some of his mail - when he opens the mail it gives the size of the mail and nothing else - no data. I loaded the DST (daylight saving) a couple of days ago which has been the only change. Sorry for being a bit vague but I'm only going on what he is telling me - I haven't seen it for myself. Can anyone of you lovely people help me out??

    Many thanks

    Gillyd

  2. #2
    ljbyar's Avatar
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    Re: Blue Ticks??

    Gillyd, is it a blue check mark?

    Have you tried a battery pull reset first to see if that corrects the problem?

  3. #3
    rgershbock's Avatar
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    Re: Blue Ticks??

    If by "Tick" you mean check-mark, that is how outgoing mail shows. There is an option under General Options to Hide Sent Mail. It defaults to OFF.

  4. #4
    gillyd's Avatar
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    Re: Blue Ticks??

    Hi rgershbock/ljbyar

    Firstly, many thanks for responding. I don't have the BB to hand to test - but the impression I got was that it was on all mails not just outgoing - I will confirm this and let you know. Any ideas on the data he's getting though - it says "more to follow" then when he opens it he just gets the size of the mail??

    Thanks again

  5. #5
    takeshi's Avatar
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    Re: Blue Ticks??

    When you get the More prompt you need to access the menu and select More.

    Check marks do indicate that the message is a Sent Item.

  6. #6
    gillyd's Avatar
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    Re: Blue Ticks??

    Hi Takeshi

    Thanks for that - I'll give it a go. However, why has this happened all of a sudden - he's never had to select the More option before?? Is there a menu option that I have to check that stops this happening?
    Many thanks for your time
    Gillyd

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