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  1. #1
    ftourville's Avatar
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    Thumbs down Blank white screen on 8703e

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    Hello, I'm a 4 week Blackberry rookie. I just picked up my Blackberry two days ago to make a call and it has a blank, lit, white screen. I've tried rebooting several times and it just continues with the blank, lit, white screen. I am away from my DM to try a restore until Wednesday. Does anyone have a clue as to what might be happening. I just spent the the last 4 weeks setting up my Blackberry to where it is my best friend now. I sure hope there is a simple solution.
    Thank you! ftourville
    Last edited by ftourville; 11-19-2006 at 10:24 AM.

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    Hi ftourville and welcome. Possibly you haven't attempted a cold reboot? This is accomplished by removing the battery for 10-15 seconds and then replacing it. Don't worry - you won't lose any data. Good luck.

    Ed
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    Hi and welcome to pinstack. I also have the 8703e and sometimes here is what I do to solve simple problems, which hopefully your is.

    Do what was suggested by ekrimmer.
    If that doesnt work take the battery out and hold the power button down for 30 seconds then replace the battery.
    Hold down alt, cap and delete at the tsame time and it will reboot itself.

    Any of those 3 methods can do different things. Good Luck.

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    ftourville, Welcome to PinStack.

    Let us know if any of these suggestions work or if you need more help.

    Rcbjr
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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    ftourville's Avatar
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    I tried all of the above suggestions and it still reboots a lit up blank screen. I guess I may have a more serious problem.
    ftourville
    Last edited by ftourville; 11-19-2006 at 04:25 PM.

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    Let me ask ya'll this; I backed up everything on Friday before I went out of town. When I get back to my DM and try to restore, if this doesn't work and I'm forced to trade it in on another 8703e, can all of my information be transfered to the new device even though it will have a different PIN?
    ftourville

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    Yes, your last backup will work on a new BB, but it may just be a matter of re-installing the OS. Doing a backup of the old BB and then Restoring to the new BB has been done all the time. Standard method when upgrading devices. Worked fine on my transition from a 7290 to an 8700. Can't remember, but when you connect the new BB to your DM, it may even ask if you want to swap devices.

    Rcbjr.
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    Re: Blank white screen on 8703e

    i need whatever help i can get
    my old bb...8703e, will either be a white screen with the green loading bar and keys lit or a black screen with the keys still lit and the LED red
    anyone have any idea why its doing this??

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    Re: Blank white screen on 8703e

    I had that few weeks ago, went to Sprint store and they couldn't do anything, had to get new one, my would just reboot with white screen, Sprint traded it in without a problem, you might have to just exchange it.

    Welcome to the best place bb addicts.

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    RCode's Avatar
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    Re: Blank white screen on 8703e

    Whenever it happens I just have them replaced under warranty, I have never seen one come back from the bright white screen. I had it happen on my first 8703e today, but it's happen to 4-5 Pearls.

    bites the big one, especially if it's your phone.

    Good luck with the replacement.

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