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I am using a blackberry 8703e (Service Provider - Nextel), on a BES 4.1 server. ... RIM Blackberry 87xx forum

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    Wheeler's Avatar
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    blackberry 8703E - Calendar Synching issues

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    I am using a blackberry 8703e (Service Provider - Nextel), on a BES 4.1 server. Since setting up the handheld, I've had nothing but problems with my calendar synching with my Outlook Desktop. I can create a appointment on my handheld, however the appointment does not appear on my desktop. Although, if I create the appointment on my desktop it does appear on my 8703e. The problem appears to be only in one direction. Handheld to Desktop only. What's strange my email does not behave this way, it works perfectly. Synchronizes in both directions.

    I've checked the following:

    Desktop Manager -- Calendar setup for Wireless
    Handheld | Calendar Options | wireless Synchronization | YES
    Handheld | Email | Email reconciliation | Wireless Reconcile | Yes
    BES Server | Wireless Calendar | Enabled

    In trouble-shooting I've also done the following:

    WIPED Handheld
    Reloaded Desktop and Handheld Software
    Resynched

    Still to no avail the calendar only synchronizes correctly in one direction - Desktop to Handheld.

    We have 370 users on our BES server and only one user experiencing this problem.

    Help Please.

  2. #2
    Rcbjr's Avatar
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    Re: blackberry 8703E - Calendar Synching issues

    Wheeler, Welcome to PinStack.

    Can't really help on this, but wanted to welcome you anyway. Hopefully someone with more experience using BES will come along and help.

    Let us know if there is anything else we can do to help with your BB.

    Rcbjr
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    Re: blackberry 8703E - Calendar Synching issues

    If it won't hurt the user too much, maybe remove all service books, delete the user from BES, then add them back in and re-do the Enterprise Activation? Maybe a permission didn't setup correctly? I'm device support, not BES, but maybe you could try copying the setup from a properly working user to this one that's not?

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    Re: blackberry 8703E - Calendar Synching issues

    Hi Wheeler, welcome to pinstack. Let us know how it goes...

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    Re: blackberry 8703E - Calendar Synching issues

    Quote Originally Posted by Wheeler
    I am using a blackberry 8703e (Service Provider - Nextel),
    Just a question about your provider, do actually use Nextel or Sprint, Reason I am asking is because I saw the 8703e has CDMA. Does it use a SIM card also. I currently have a Nextel 7520 and was thinking about getting the 8730e and couldn't find any information about it having a SIM slot.

    Thanks...

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    Re: blackberry 8703E - Calendar Synching issues

    Welcome to Pinstack U! Wheeler!

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    Re: blackberry 8703E - Calendar Synching issues

    CaseyAZ, Welcome to PinStack.

    I'm not sure about the 8703E, but cp1969 may come along and help. I do know the 8703e is only used on the CDMA and not the IDEN network, so you loose all the IDEN unique features.

    Let us know if there is anything else we can do to help with your BB.

    Rcbjr

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