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Help please! I just did an OTA download of VR+ to my BB 8700c and ... RIM Blackberry 87xx forum

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    crackberry1's Avatar
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    BB 8700c Won't Start-Up After OTA Download of VR+

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    Help please! I just did an OTA download of VR+ to my BB 8700c and it won't boot now. The LED indicator glows red, then I get the hour glass screen, but the phone won't start-up. I keeps going through this same loop, over and over. Is ther a way to do a hard reset, or something less drastic to fix my phone? :cry:

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    jblackfish's Avatar
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    Re: BB 8700c Won't Start-Up After OTA Download of VR+

    I haven't seen this problem before but, if the phone WILL NOT boot, I'd start by reloading the OS. I don't know what else to suggest. I'm sure that you're waiting long enough for it to come up, right? It sometimes takes several minutes.

    UPDATE: Are you running the latest software for that device?
    Last edited by jblackfish; 02-17-2008 at 03:23 PM.
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

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    Re: BB 8700c Won't Start-Up After OTA Download of VR+

    jblackfish,
    Pardon my ignorance, but how whould I go about reloading the OS? This sounds like a good idea since there are other apps on my phone that I can't get rid of. Thanks.

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    Re: BB 8700c Won't Start-Up After OTA Download of VR+

    Ok .. Happend to me and i know its pain ..
    I fixed mine by using the method below . Im sure your will work after doing this

    http://blackberryforums.pinstack.com...connected.html


    Problem: When trying to re-install an operating system that constantly intializes, Desktop Manager will not recognize the device.

    Solution: The following walkthough!

    Thank you to Pentace for this excellent walkthough:

    FYI this will work for any handheld that constantly initializes.. aka the hourglass of doom.

    1. Install the desktop software.
    2. Install the handheld software. (If it is a non Vendor software.. exp. T-Mobile. search and delete the "vendor.xml" file.)
    3. Pull the battery out of your device.
    4. With the battery out connect the device to the computer.
    5. Go to Options and select "connection settings"
    6. Select USB PIN this may take a few moments since there is no battery in the device. you might even have to select detect device in some rare cases.
    7. Select the application loader icon.
    8. Select all software you want installed.
    9. Proceed to the end portion untill you see the "Finish" button.
    10. Very IMPORTANT. do not hit the finish button, instead select the ADVANCED button.
    11. Make sure both boxes are checked.
    12. Proceed until it asks you if you want to automatically back up and restore. Select DO NOT AUTOMATICALLY BACK UP MY HANDHELD.
    13. Once the process starts. take care not to bump out the cord and re-insert the battery. Again on some rare occasions you might have to wait until it finishes saying connect to insert the battery.

    THIS MAY FAIL THE FIRST OR SECOND TIME DONT WORRY JUST KEEP TRYING.

    If you do not get it by the 3rd time.. download the Blackberry java developers kit and install it. once installed find the javaloader.exe file and move it into the c:\ directory

    Once it is under the c:\, go to start then run and type. cmd.exe

    After the command prompt apears type in "c:\javaloader -usb wipe" to wipe the handheld


    *The reason I have highlighted Step 13 is that this is very important to do BEFORE the DM tries to re-start your device because it WILL NOT re-intialize your device IF THE BATTERY IS NOT IN YOUR DEVICE.

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    ameilius's Avatar
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    Re: BB 8700c Won't Start-Up After OTA Download of VR+

    ^^ that about sums it up!

    once you re-load the OS, and if you want to try that ota again - make sure you are running the latest version - also, make sure that the program you're trying to install is compatible

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