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Ever since I upgraded my 8703e (Verizon) to 4.2.1, my Outlook Notes and BB Memos ... RIM Blackberry 87xx forum

  1. #1
    ArtVandelay's Avatar
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    BB 4.2.1 - Outlook Notes Reconciliation

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    Ever since I upgraded my 8703e (Verizon) to 4.2.1, my Outlook Notes and BB Memos aren't reconciling. I've forced the manual reconcile from email and it did nothing. I can't find any settings that appear to be relevant.

    Any help would be greatly appreciated as I use Notes/Memos fairly regularly.

  2. #2
    cherrichiodo's Avatar
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    Re: BB 4.2.1 - Outlook Notes Reconciliation

    did you check the configuration tab under sync? to make sure that notes/memos were added to the syncronization?

  3. #3
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    Re: BB 4.2.1 - Outlook Notes Reconciliation

    Just checked and there and Memos are checked and set to sync with Outlook. But this is for wireless reconciliation - not Intellisync.

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    Re: BB 4.2.1 - Outlook Notes Reconciliation

    Try going to Options > Advanced Options > Service Book, then delete Desktop [CICAL], then have your BES administrator resend your service books.

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    Re: BB 4.2.1 - Outlook Notes Reconciliation

    Quote Originally Posted by MotoUp View Post
    Try going to Options > Advanced Options > Service Book, then delete Desktop [CICAL], then have your BES administrator resend your service books.

    That worked!

    Thank you for the help.

  6. #6
    MotoUp's Avatar
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    Re: BB 4.2.1 - Outlook Notes Reconciliation

    You are most welcome. Glad it worked for you.

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