Earl, what version of the Desktop Manager are you using? If it is an older one, you're going to have to update it. I had this problem with my 8700g a while ago. After I updated to Version 188.8.131.52, voila, problem solved.
My application will not recognize any programs to upload to phone. I keep getting error messages that it cant fond it. when I click on a .alx, or.cod nothing goes in the box for it to upload. This happens rather its a BB software or 3rd. party. This has been going on for 2 months.
All customer care could say take it in for service. Any help.
Last edited by cp6169; 12-20-2006 at 09:58 PM.
Sometimes you need to have the handheld software installed on your computer for the desktop manager to recognize some apps. Let us know if you need any further help.
I had the same problem...'til I deleted the vendor code but that was for an OS upgrade from a different carrier
Always somewhere else