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I am a domain administrator and I cannot send emails from my BB. I get ... RIM Blackberry 87xx forum

  1. #1
    bharvison's Avatar
    bharvison no está en línea Stack level 1
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    Question Admin can't send emails

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    I am a domain administrator and I cannot send emails from my BB. I get a "Desktop Emal program unable to submit message" error. All of the domain users can send emails. Help would be greatly appreciated.

  2. #2
    db869's Avatar
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    Re: Admin can't send emails

    We had similar problems. We use Exchange; if you're using Domino your mileage may vary.

    First, we added the BESAdmin account to our Domain Admins group. RIM says don't do it, but we haven't had any problems with it yet.

    Second, we added the BESAdmin account to the Active Directory root (mycompany.corp) with only Send As permission.

    Once we did these 2 things domain admins can send e-mail from their BlackBerrys with no problems. Microsoft also has a KB article about this with a different method so you should check that out as well.

    Good luck!

  3. #3
    Rcbjr's Avatar
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    Re: Admin can't send emails

    bharvison, Welcome to PinStack.

    Let us know if there is anything else we can do to help with your BB.

    Rcbjr
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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