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Does anyone know if there is a limitation on the # of contacts that the ... RIM Blackberry 87xx forum

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    bt64's Avatar
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    Address Book Capacity

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    Does anyone know if there is a limitation on the # of contacts that the BB Address Book can handle? If so, does anyone know how to increase the number of contacts?

    I just transferred over to BB from an older Windows PDA. I never had any problems with the # of contacts in my Windows PDA, but there seems to be a problem with the BB stopping at 4200.

    Thanks.

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    JadedBerry's Avatar
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    Re: Address Book Capacity

    Hi and Welcome to the Stacks bt64.

    4200?? How long do you have to scroll? LOL.
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    bt64's Avatar
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    Re: Address Book Capacity

    Thanks for the welcome. I'm new at this forum stuff.

    Yes, 4200 seems like a lot, but our corp database has even more. I'm in sales and this lists all of the contacts we've developed.

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    Re: Address Book Capacity

    ~via BB (wap.pinstack.com)~
    Wow. I always heard the from the 8700 specs that the address book was unlimited except by memory constraints. If you trying to add manually, and it doesn't let you try syncing with Outlook or such address book. That may be the ticket. If not the only alternative I see is to store the number in an email, in memopad, or on a site accessible via web.
    Honestly I've never heard of anyone coming close to a limit, but you take the cake.

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    Re: Address Book Capacity

    No limit on entries that I'm aware of. There's several users @ work that are past the 5000 entry mark. (You don't want to know how many emails some of them have on their BBs.)

    Usually when the synch stops at a certain point, there's a record the BB doesn't like or can't read.

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    Re: Address Book Capacity

    Hello bt64, welcome to pinstack. The only issue would be memory capacity, the phonebook has an unlimited storage capacity.

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    Re: Address Book Capacity

    bt64, Welcome to PinStack. Go to Options/Status and tell us what your free memory is.

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    Re: Address Book Capacity

    Wow 4200, that's awesome! I thought I was doing something with 151 entries LOL!!!! The only limitation I've known as well is memory capacity. Make sure you're not running low on memory.

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    Re: Address Book Capacity

    Welcome to Pinstack!

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    Re: Address Book Capacity

    Just to share, we support a user who has about 8000 entries in his Outlook Contacts. We had lots of problems during the initial OTA enterprise activation to his 7290 as it kept hanging when it came to syncing the Contacts.

    Eventually, we moved all the Contacts into another folder so that the enterprise activation can complete successfully first. Then, we move 1000 entries at a time back into the Contacts folder and let the OTA synchronisation happen. If I recall correctly, it took about an hour each time.

    Couple of months ago he traded up to a 8700g. OTA enterprise activation and synchronisation was much less painful. Didn't have to do it 1000 at a time anymore. I think it took about 1 to 2 hours for the whole activation to complete.

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    Re: Address Book Capacity

    Surely you don't know that many people?

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    Re: Address Book Capacity

    It's not me -- it's a user I support.

    In actual fact, there were lots of duplicate names. The user acknowledged that some housekeeping is in order but since he is a VIP user, I'm not about to insist that he gets it done before I help him with the enterprise activation.

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    Re: Address Book Capacity

    Ah, I feel you on that one! Am in the same boat, some of my VP's have NO CLUE! Nonetheless I hope there is an easy fix to resolve the 'dupes'...

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    Re: Address Book Capacity

    We call them secretaries or executive assistants here.

    They have access to their attorney's address books, and we can usually get them (well, some of them) to clean them up, allowing us to back up and clear it on the handheld, then just re-synch.

    I do know the desktop manager doesn't like blank entries though. We've had many fail to synch only for it to be a blank entry in the user's contacts. Delete it, and it rolls on through.

    If it's Outlook, I have a vague recollection of there being some de-dupe utilities out there for it. Haven't looked in years though.

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