Results 1 to 3 of 3

Hello Pinstack! On occasion my BB Messenger will crash. I will be in the middle ... RIM Blackberry 87xx forum

  1. #1
    Droptop's Avatar
    Droptop no está en línea Stack level 1
    Join Date
    Jan 2008
    Posts
    2

    Smile 8703e BB Messenger crashing

    Advertisement



    Hello Pinstack!

    On occasion my BB Messenger will crash. I will be in the middle of typing a sentence and this error will appear: "Uncaught exception: net.rim.vm.TooManyThreadsError" My BB is a Sprint 8703e with OS 4.1.0.384. I copy/pasted the error log. The log defined this as a Serious error.

    Name: NullPointerException
    GUID: 9c3cd62e3320b498
    Time: Jan 15, 2008 21:12:26
    No detail message
    net_rim_cldc-5
    Manager
    moveFocus
    0x50A3
    net_rim_bb_qm_peer
    MessageList
    moveFocus
    0x7DAE
    net_rim_cldc-5
    Manager
    moveFocus
    0x50A3
    net_rim_cldc-5
    Manager
    moveFocus
    0x50A3
    net_rim_cldc-5
    Manager
    moveFocus
    0x50A3
    net_rim_cldc-6
    Screen$TrackwheelRollFocusSelector
    select
    0x9928
    net_rim_cldc-6
    Screen
    <private>
    0x9499
    net_rim_cldc-6
    Screen
    trackwheelRoll
    0x8DF9
    net_rim_bb_qm_peer
    ConversationScreen
    trackwheelRoll
    0x3A23
    net_rim_cldc-6
    Screen
    dispatchTrackwheelEvent
    0x86F5
    net_rim_cldc-6
    UiEngineImpl
    processMessage
    0xB653
    net_rim_cldc-4
    Application
    processNextMessage
    0xE48
    net_rim_cldc-4
    Application
    enterEventDispatcher
    0x681
    net_rim_bb_qm_peer
    PeerApplication
    main
    0xA8E9



    Also, on a somewhat related note, I had an 8703e with 4.2 on it. The 4.2 Messenger would save my open conversations even if it crashed or the device rebooted. Is there a way to configure 4.1 to save my open conversations?



    I already searched for Uncaught Exception: net.r.... and I came up with no results. /newbie.



    Thanks in advance Pinstack.

  2. #2
    Lavagirl's Avatar
    Lavagirl no está en línea PINStacked!
    Join Date
    May 2007
    PIN/ID
    AoleLava
    Posts
    10,877

    Re: 8703e BB Messenger crashing

    I would uninstall BBM and reinstall it using DM. You will need to have the latest OS for your device installed, check here:
    http://blackberryforums.pinstack.com...ll_models.html
    In DM start App loader, then scroll down to BBM and uncheck it, click next and let the process finish.
    Then once your device reboots, start DM again, this time checking BBM in App Loader, click Next and let it run, reboot and you should be good to go.
    Be sure to do a backup first and then restore when the process is complete.
    See the Official Latest OS threads updated regularly for All Devices.
    Forum Rules
    PinStack Trust Guide


  3. #3
    ameilius's Avatar
    ameilius no está en línea Stack level 3
    Join Date
    Jan 2007
    PIN/ID
    23DDD916
    Posts
    188

    Re: 8703e BB Messenger crashing

    ^^ precisely

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •