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I'm having problems with my blackberry 8703e. It will not even boot up, it starts ... RIM Blackberry 87xx forum

  1. #1
    seisem's Avatar
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    8703 auto crashes

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    I'm having problems with my blackberry 8703e. It will not even boot up, it starts with the hourglass and then auto resets and keeps getting stuck in a boot cycle. Is there any way possible for me to factory reset the device in order to it to boot up? I'm not sure what I need to do so any help will be appreciated. I can not get to any menus to do wipes, and I have already tried to take the battery out and leave it out.

  2. #2
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    Re: 8703 auto crashes

    You can just try reloading the OS




  3. #3
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    Re: 8703 auto crashes

    This happened to me a week ago with my Pearl. I had to use the JL_Cmdr software to wipe and reload my OS.


  4. #4
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    Re: 8703 auto crashes

    I had the same issue recently where it kept rebooting over and over. I had the desktop manager loaded, then when the BB was rebooting and the red light came on, I immediately connected the usb cord. I used desktop manager to detect the connection and went into app loader and reinstalled the OS. The main thing is to connect ur cable when the red light is on when it reboots...once the DM got connected it stopped rebooting, it wouldnt boot up tho, so I had to reload the OS.

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    Re: 8703 auto crashes

    My sister is having the same problem with hers but we have sprint so we dont have sim cards, my question is if u re-load the OS will she lose all contancts and others?

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    Re: 8703 auto crashes

    rbar112. have her use desktop manager to back up her blackberry. this way when you reload the OS, you can restore the phone back to how it was before the reload

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    Re: 8703 auto crashes

    Thank you.

  8. #8
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    Re: 8703 auto crashes

    your welcome!

  9. #9
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    Re: 8703 auto crashes

    I was able to get this fixed by wiping the memory and reloading the os. I appreciate all who posted to try to help me figure this out. I was able to get back on the BES today at work.

  10. #10
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    Re: 8703 auto crashes

    glad you got it working

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