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I have (for the first time) preformed a totally wireless enterprise ativation for a user ... RIM Blackberry 87xx forum

  1. #1
    bikermike's Avatar
    bikermike no está en línea Stack level 1
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    8700g Not Syncing Contacts, Tasks, Memo's

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    I have (for the first time) preformed a totally wireless enterprise ativation for a user accross the country. He is receiving emails and able to send but his Contacts, Tasks, and Memo's aren't sycronizing with the handheld, his calander is syncing ok. I have setup 10 other BB's without issue including a new 8700g.

    I also see on my BES 4.0 this error being continuously logged : {BBuser@mydomain.com, PIN:23...., ID:3.}RequestHandler::PollForMissingApps: GetHHCodePackages failed with the error: HHCM_NO_STATE_INFO_FOR_PIN.Packages

    Any help with this is greatly appreciated.

    Thanks

  2. #2
    BBWrangler's Avatar
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    Re: 8700g Not Syncing Contacts, Tasks, Memo's

    Is the account setup for Wireless Synch on the BES?

  3. #3
    Rcbjr's Avatar
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    Re: 8700g Not Syncing Contacts, Tasks, Memo's

    bikermike, Welcome to PinStack.

    Rcbjr.
    You Ask, We Will Answer
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  4. #4
    cp6169's Avatar
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    Re: 8700g Not Syncing Contacts, Tasks, Memo's

    Hello bikermike, welcome. Could it be as simple as turning wireless sync on, on the handheld?

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