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I can forward calls if line is busy, no answer, etc., but I have no ... RIM Blackberry 87xx forum

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    lkie2777's Avatar
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    8700c - No 'forward all calls' option

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    I can forward calls if line is busy, no answer, etc., but I have no option to just 'forward all calls'. I had this option on my 7290 BB, but not on the 8700c. Another person in my office has the same BB, same OS, but she can 'forward all calls'. Any ideas?

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    mikadad's Avatar
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    Re: 8700c - No 'forward all calls' option

    This might be a IT policy restriction you may need to check with your BB admin to see if this can be changed.
    Michael


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    basic's Avatar
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    Re: 8700c - No 'forward all calls' option

    under call forwarding option-there are two macro options:
    1. forward all calls
    2. forward unanswered calls -then it breaks down to phone #s depending on busy, no reply, reachable.

    you only have option 2? if so, then it probably is an IT policy issue.

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    Re: 8700c - No 'forward all calls' option

    hmm I guess my IT is nice I have enterprise activated and I have both forwarding options on mine

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    Re: 8700c - No 'forward all calls' option

    I'd check with the carrier. I've had the option disappear in the past and I have no IT policy on my BB so I suspect it's a network issue.

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    lkie2777's Avatar
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    Re: 8700c - No 'forward all calls' option

    It turned out to be a SIM card issue - not really a problem. People with "Smart Cards" had the feature. I have a 3G card. We tested this out by swapping SIM cards, and sure enough - that was it! Thanks, everyone for your help.

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