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I have an 8700c that I recently upgraded to 4.1.0.377 (2.0.0.152) from the Cingular web ... RIM Blackberry 87xx forum

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    cedrones's Avatar
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    8700c backlight problems after upgrade...

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    I have an 8700c that I recently upgraded to 4.1.0.377 (2.0.0.152) from the Cingular web site. The backlight will switch from my desired setting to turning off after approx. 5 seconds. This is getting very frustrating. I have done a battery reset multiple times, but it keeps happening. I have turned off auto backlight and changed backlight settings multiple times. Has anyone else run into this problem and more importantly, has anyone found a fix???

    Steve

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    basic's Avatar
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    Re: 8700c backlight problems after upgrade...

    Quote Originally Posted by cedrones
    I have an 8700c that I recently upgraded to 4.1.0.377 (2.0.0.152) from the Cingular web site. The backlight will switch from my desired setting to turning off after approx. 5 seconds. This is getting very frustrating. I have done a battery reset multiple times, but it keeps happening. I have turned off auto backlight and changed backlight settings multiple times. Has anyone else run into this problem and more importantly, has anyone found a fix???

    Steve
    yeah, I have the same problem.
    no, I have no permanent solution. I just toggle between 30 and 45 sec settings - changing them when they shorten.

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    Re: 8700c backlight problems after upgrade...

    try bblight
    might have a setting in there that'll help you
    i have the .377 upgrade with Cingular and i don't have this problem
    just an idea

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    Re: 8700c backlight problems after upgrade...

    Quote Originally Posted by basic
    yeah, I have the same problem.
    no, I have no permanent solution. I just toggle between 30 and 45 sec settings - changing them when they shorten.
    Yeh, I have been doing that as well. This is really annoying!

    Quote Originally Posted by digitalslack
    try bblight
    might have a setting in there that'll help you
    i have the .377 upgrade with Cingular and i don't have this problem
    just an idea
    Unfortunately, the policies in place prevent me from loading any software on the device. But thanks for the suggestion!

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    Re: 8700c backlight problems after upgrade...

    have you tried double checking the preferences?

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    Re: 8700c backlight problems after upgrade...

    Quote Originally Posted by reemusk
    have you tried double checking the preferences?
    Yes, I have checked about a thousand times!

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    Re: 8700c backlight problems after upgrade...

    It's a bug in the OS load. I haven't found a fix and it hasn't been bad enough to make me look into reverting...

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    Re: 8700c backlight problems after upgrade...

    Quote Originally Posted by takeshi
    It's a bug in the OS load. I haven't found a fix and it hasn't been bad enough to make me look into reverting...
    Agreed! It's just annoying!

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    Re: 8700c backlight problems after upgrade...

    Welcome to the Stacks Steve.

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    Re: 8700c backlight problems after upgrade...

    Quote Originally Posted by ljbyar
    Welcome to the Stacks Steve.
    Thanks!

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    Re: 8700c backlight problems after upgrade...

    I too swapped my old blackberry for the 8700c and am on my THIRD one trying to fix the five second backlight issue. I was starting to think the problem was with me, as Cingular just keeps sending me a new one when I complain. Is there something I can tell my IT group to prevent this from happening, or do I need to switch to a new model? The wrinkle to switching is that I like the size and keyboard of this one. Perhaps someone knows of a similar model without the dreaded backlight issue? Thank you.

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    Re: 8700c backlight problems after upgrade...

    Well, I upgraded to the latest and greatest firmware and that particular problem has gone away. That being said, I now have yet another problem! I turn off automatic backlight and it refuses to go away! No matter what I set my backlight settings for, it seems to always be on automatic backlight!
    The liver is EVIL, it must be PUNISHED!!!

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