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I was using the desktop manager to load a theme from this site and the ... RIM Blackberry 87xx forum

  1. #1
    Chuck Caldwell's Avatar
    Chuck Caldwell no está en línea Stack level 1
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    8700 screen black during theme download

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    I was using the desktop manager to load a theme from this site and the BB screen went black and will not turn on. The download seemed to be stopped and now the PC does not see the device. The top right hand light is blinking red. I took the battery out and replaced it and nothing helps. Any ideas?

  2. #2
    tai's Avatar
    tai
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    Re: 8700 screen black during theme download

    ~via BB (wap.pinstack.com)~Try a battery pull for 20 seconds.

  3. #3
    Rcbjr's Avatar
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    Re: 8700 screen black during theme download

    Are you sure your BB was charging during the connection? It sounds like you might have gone to Low Battery state. Try Charging your BB?

    Hope this helps
    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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  4. #4
    Chuck Caldwell's Avatar
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    Re: 8700 screen black during theme download

    Thanks. It apparently wiped out the OS completely. We had not seen this before. I was finally able to go through a restore using the BB device mgr and loaded the 4.1 version then we loaded the 4.2 and restored my settings and all. I couldn't believe that it totally lost the OS, but it is back up and working now. Thanks

  5. #5
    SOTG Gambino's Avatar
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    Re: 8700 screen black during theme download

    The same thing just happened to me, and nothing is working to get mine restored. Any help would he apreciated to no end. Battery pull is not working. And my PC is not recognizing the BB. Please help!

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