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Just got this 8700c, and trying to unlock it, but somehow got this error message. ... RIM Blackberry 87xx forum

  1. #1
    jojofo's Avatar
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    Oct 2006

    Question 8700 JUM error 535


    Just got this 8700c, and trying to unlock it, but somehow got this error message. Anybody know how to restore the Blackberry to original? Something in help says to see online help guide, but there is no link to it and I have no idea where to look.

  2. #2
    Rcbjr's Avatar
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    Re: 8700 JUM error 535

    jojofo, Welcome to PinStack.

    By unlocking, Do you mean trying to put the unlock code in to allow it to be used on another carrier's network? Have you tried to do a Cold Reboot (Battery Out, wait 15-30 sec, Battery Back in) to Correct the error code?

    First step in restoring it to original is to go to Options/Security Options/General Settings and open the menu. Select the Wipe Handheld feature. This will delete all user data from the handheld.

    If that doesn't work, you will may need to reinstall the Device OS.

    If reinstalling the OS doesn't work, then a complete Wipe using javaloader or JL_Cmder, followed by another reinstall of the OS.

    Hope this Helps
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