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Hi My 8700 has for the last 2 weeks been showing 1 message as unopened ... RIM Blackberry 87xx forum

  1. #1
    steve99uk's Avatar
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    8700 incorrectly showing 1 message as unopened

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    Hi

    My 8700 has for the last 2 weeks been showing 1 message as unopened when all emails have been read. I have BB Dimension-Zen set as my theme and everything else is OK. When I get new emails the number on the home screen increases to one more than the actual number of new emails. If I go into my Messages and 'Mark Prior Opened' it opens all new emails but it still shows 'Messages (1)' on the home screen.

    Can anyone help me get rid of this ?

    TIA

    Steve

  2. #2
    DCookSta's Avatar
    DCookSta no está en línea Device Pro
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    Re: 8700 incorrectly showing 1 message as unopened

    Check your saved messages folder and all other message folders you have. If you still can't find it try a battery pull.

    ~via BB (wap.pinstack.com)~

  3. #3
    steve99uk's Avatar
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    Thumbs up Re: 8700 incorrectly showing 1 message as unopened

    Quote Originally Posted by DCookSta View Post
    Check your saved messages folder and all other message folders you have. If you still can't find it try a battery pull.

    ~via BB (wap.pinstack.com)~
    Fantastic - found the little bugger in the saved messages folder dated 6th December. Can't understand how it got there - I suppose it's user error

    Thanks for your help.

    Cheers

    Steve

  4. #4
    cass921's Avatar
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    Re: 8700 incorrectly showing 1 message as unopened

    ~via BB (wap.pinstack.com)~hey it happends

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