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When I make phone calls the person on the other line can hear me well ... RIM Blackberry 87xx forum

  1. #1
    soarin's Avatar
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    8700 cingular call problem?

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    When I make phone calls the person on the other line can hear me well but when someone calls me I can hear them but they can't hear me, please help!

  2. #2
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    Re: 8700 cingular call problem?

    Ty to remove the battery and hold the power button down for 30 seconds then replace the battery. Let us know if that helps.

  3. #3
    soarin's Avatar
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    Re: 8700 cingular call problem?

    nope still doesn"t work other ideas?

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    Re: 8700 cingular call problem?

    how long have you had the pearl? maybe an upgrade/reload of the device operating system? the only other thing for something that huge would be to take the phone back...

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    Re: 8700 cingular call problem?

    It sounds like an internal problem with the mic.. you should be under warranty still if you have had it for under a year. I had a 7100g and i kept on having problems with it they sent me 2 other ones and they were messed up too. so then they just sent me 8700c.. it has been good to me since..
    ..::Jen's Bitchberry::..

  6. #6
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    Re: 8700 cingular call problem?

    what software version are you running on the 8700? there was a muting issue with the BlackBerry OS 4.1.0.377 Release and the build 4.1.0.529 release for 8700 series.

  7. #7
    soarin's Avatar
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    Re: 8700 cingular call problem?

    How do I check my os and where can I download an updated version?

    And thanks to all of you for your help!

    ~via BB (wap.pinstack.com)~

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    Re: 8700 cingular call problem?

    Options>About will tell you what os and platform you are running. You can go right into Cingular's My Account under device support for os upgrades!
    AngieB
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  9. #9
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    Re: 8700 cingular call problem?

    Thanks rcm it worked,thanks!!!!~via BB (wap.pinstack.com)~

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