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  1. #1
    DeBilbao's Avatar
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    Nokia E65 & BES: Problem viewing attachments

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    I've just configured a brand new Nokia E65 with the BlackBerry services provided by our own BES (BlackBerry Enterprise Server).

    The phone system version is 1.633.18.01, so i've downloaded from the Nokia website the
    Nokia S60 BlackBerry Connect (7.1.5)_3(.SISX, 1,74 MB)
    I got it installed using the Nokia PC Suite software.

    I've also downloaded from the same link the
    BlackBerry Connect Desktop 2.1.1.22 (.zip, 16 MB)[/B]
    and got it installed onto the PC.

    The process has gone flawlessly, and in a few minutes everything were fine. Tested incoming and outgoing e-mail, bi-directional calendar synchronisation, searches in the Global Adress List as we have an Exchange Server. Everything OK but just ...

    I know that the BlackBerry Connect software doesn't open the graphics files in the attachments, but as you can read in page 18 of the BlackBerry Connect 2.1 User Guide for S60:

    "If the email you are viewing contains an attachment, press Options and select View Attachment"

    The problem is that I can't select select View Attachment" because it doesn't appear in the pop-up menu.

    Thanks in advance for your help

  2. #2
    jdellasala's Avatar
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    Re: Nokia E65 & BES: Problem viewing attachments

    Is it a supported file type? Is it too big?
    From BlackBerry_Connect_for_Smartphone_Version_2.1.pdf:
    .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, and .xls files. Your server specifies a maximum attachment file size.
    .
    JerryD

  3. #3
    DeBilbao's Avatar
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    Re: Nokia E65 & BES: Problem viewing attachments

    Quote Originally Posted by jdellasala
    Is it a supported file type? Is it too big?


    From BlackBerry_Connect_for_Smartphone_Version_2.1.2_Us er_Guide:
    .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, and .xls files. Your server specifies a maximum attachment file size.

    Thanks for the answer, but the problem is not the file type. I'm testing with .xls, .doc, .ppt and .pdf file types. Size is not the problem because my tesy files are really small.

    The problem is that I can't even get the option in the "Options" menu.

  4. #4
    quicksilver's Avatar
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    Re: Nokia E65 & BES: Problem viewing attachments

    unfortunately, the e65 does not support viewing attachments.

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