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This is my first post, so hi everyone. I got my HTC Desire HD back ... HTC Androids forum

  1. #1
    theapcoach's Avatar
    theapcoach no está en línea Stack level 1
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    Smile HTC Desire HD - HTC Sync not working on any computer

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    This is my first post, so hi everyone.

    I got my HTC Desire HD back in January and set HTC sync up on my Toshiba laptop. Over the last two months I have been able to use HTC sync. I have installed HTC sync, on a HP desk top computer a notebook and a Samsung but HTC sync just does not recognise the phone, even though the respective computers do. All of the computers are on Windows 7 operating system.

    The HTC Desire HD loaded an upgrade a couple of weeks a go, but even this didn't solve my problems. Anyone got any clues??

    PS. I have not dropped or damaged my phone or usb lead in anyway.

  2. #2
    Delfim's Avatar
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    Strange. I can only think that some cache on your HTC is not permitting driver recognition. Maybe...
    I would delete and reinstall HTC Sync on the computers affected. After deleting, restart your PC´s.
    But primarily, you´ll have to reset your HTC to factory settings.
    I know its a pain, but probably it´s what you´ll have to do.
    You can perhaps send your problem to HTC Helpline. They also have online assistance that may help you.

  3. #3
    theapcoach's Avatar
    theapcoach no está en línea Stack level 1
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    Update.

    Finally in June after a HTC sync update, I am now able to sync again.

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    Glad to hear that, a month and a half was a long wait.
    ​Galaxy S4 Red

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