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Originally Posted by tcfila What good is the app if we have to transfer it ... WES Coverage forum

  1. #16
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    Quote Originally Posted by tcfila View Post
    What good is the app if we have to transfer it to our computer then upload? That is a PITA!
    Dear tcfila,

    This is not going to last for a long time. We are going to fix it and the uploading right from the BlackBerry will work correctly.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  2. #17
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    Do you have any kind of ETA?
    Last edited by diablo3dfx; 05-21-2008 at 12:33 PM.

  3. #18
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    Glad to hear that you are working on the uploading problem.
    Needed to get a replacement 8330 Curve again, so I got a New pin and it's in my profile... Got 8330m now!

  4. #19
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    Quote Originally Posted by diablo3dfx View Post
    Do you have any kind of ETA?
    Hello diablo3dfx,

    GPSed doesn't have this feature.


    Regards,
    Irene
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  5. #20
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    Quote Originally Posted by SHAPE View Post
    Hello diablo3dfx,

    GPSed doesn't have this feature.


    Regards,
    Irene

    I believe diablo3dfx was referring to the Estimated Time of Arrival, most likely for the fix for the BB upload to website problem

  6. #21
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    I also referred to the Estimated Time of Arrival. How do you think this would help to fix the issue?
    ETA is a nice feature of knowing your way to the appropriate place, and so calculate the time when you arrive.
    GPSed doesn't support this at the moment.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  7. #22
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    haha my bad I was thinking a little too inside the box
    I was thinking Estimated Completion Date for the bug fix

    yes that definitely would be a neat feature!
    Last edited by shftatsix; 05-22-2008 at 05:47 AM.

  8. #23
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    We are trying to collect as more information as possible to fix the issue. No exact time frames for now. We will inform you about the results.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  9. #24
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    This company is a joke

  10. #25
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    I downloaded the app to my Verizon 8130 - RIM 4.3...My GPS Services has been switched to 'Location On' but when I fire the app up I get never ending 'GPS Connecting'...I have uninstalled and reinstalled and have checked to see that all permissions are allowed. Seems like a pretty cool app; I travel a lot so I was really looking forward to using it as a diversion...it's a bit disappointing, but unless someone can think of something I haven't tried, I am giving up.

  11. #26
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    Dear users,

    The issue with uploading tracks from Memory Card, saying "OK" but not displaying on the site was fixed.
    Please update GPSed mobile application to v. 0.962 BETA at http://gpsed.com/mobile or OTA at wap.gpsed.com.

    Thanks and regards,
    Irene
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  12. #27
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    Quote Originally Posted by kmacjax View Post
    I downloaded the app to my Verizon 8130 - RIM 4.3...My GPS Services has been switched to 'Location On' but when I fire the app up I get never ending 'GPS Connecting'...I have uninstalled and reinstalled and have checked to see that all permissions are allowed. Seems like a pretty cool app; I travel a lot so I was really looking forward to using it as a diversion...it's a bit disappointing, but unless someone can think of something I haven't tried, I am giving up.
    Hello,
    Please visit the FAQ to resolve your problem http://gpsed.com/faq#110
    If the FAQ doesn't help I would recommend to contact our Support Team at support@shapeservices.com and specify the steps that you do and the exact error message that you get. We will be glad to help you!
    Victoria
    Head of QA & Customer Care
    SHAPE Services

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