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Hey all, for some reason my BB7100g just stopped checking my ISP (roadrunner)'s popmail account. ... RIM Blackberry 71xx forum

  1. #1
    javyn's Avatar
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    Won't check popmail

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    Hey all, for some reason my BB7100g just stopped checking my ISP (roadrunner)'s popmail account. It still gets SMS and my gmail messages, but not roadrunners. Has anyone had a problem like this before? I've deleted my rr account and re-added it on the blackberry site, but to no avail.

  2. #2
    calm_tiger's Avatar
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    Re: Won't check popmail

    Did you resend the service book, for that particular email account, to your BB also?

  3. #3
    ljbyar's Avatar
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    Re: Won't check popmail

    I would also perform a battery pull reset (take out the battery with the BB on, then hold down the power button for at least 30 seconds before putting the battery back in).

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    javyn's Avatar
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    Re: Won't check popmail

    thanks for the help. i tried that but still not working. oh well

  5. #5
    ljbyar's Avatar
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    Re: Won't check popmail

    Javyn, have you checked with Roadrunner to see if there are any issues or if they've changed account settings? I would also try to delete that mailbox, reboot your blackberry (battery pull) and then reload the roadrunner account to see if that helps.

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