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Hi all! Longtime lurker.. Hope someone has seen this before. Recently Ive had a weird ... RIM Blackberry 71xx forum

  1. #1
    Sprung's Avatar
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    Question Weird Problem Receiving Email/SMS

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    Hi all! Longtime lurker.. Hope someone has seen this before.

    Recently Ive had a weird problem receiving messages (email and SMS). It seems like it wont receive if the BB (7130e/Verizon) is locked or asleep or holstered. If I unlock it, i get a flood of emails. My BB USED to beat my corporate mail notifying me.

    I did recently install a few themes (that I got from here) and then removed them. Same issue. Have rebooted and hard booted several times. Same issue. :cry:

    Could I maybe have changed a setting? I notice that there is a little UNLOCKED padlock at the top of the screen. Never noticed that before. I'm still kinda new to this little guy. OK.. not REALLY new, I just use it..

    7130e - Verizon
    OS - 4.10.268
    Other installed Apps (none are new)
    - Sudoku
    - Texas Hold'em
    - Yahoo IM
    - Pinstack Launcher


    Thanks for any suggestions!

    Brian
    NEW STORM on VZW, OLD: 8310 ,8300, 7130E

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    glehman85's Avatar
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    yeah the unlocked padlock could be a security issue??? i never seen that on myy BB. so to me sounds like a setting, but i have no clue where to even start. someone should chime in shorty


    and GREAT job listing all apps, carrier, phone, os etc.....makes things easier

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    glehman85's Avatar
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    just saw your are BES, have you brought this up to the blackberry man for your company yet?

  4. #4
    icancn2u's Avatar
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    Quote Originally Posted by glehman85
    yeah the unlocked padlock could be a security issue??? i never seen that on myy BB. so to me sounds like a setting, but i have no clue where to even start. someone should chime in shorty


    and GREAT job listing all apps, carrier, phone, os etc.....makes things easier
    The open padlock means that your device is currently encrypting data

    I read that at http://www.blackberrytips.net/tips.php?id=74

  5. #5
    glehman85's Avatar
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    ok then in that case you need to disable content protection on your bb. should take care of the problem

  6. #6
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    Just wondering, I do not even know if this is possible. Since sprung does not recall changing the settings, could his BES admin had enabled the content protection?

  7. #7
    glehman85's Avatar
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    im not a BES expert, but yes i think it would be very well possible

  8. #8
    Sprung's Avatar
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    Thanks for all the replys!

    OK.. I disabled the Content Protection (and compression just for kicks too). I'll reboot and see if that helps. I havent reached out to my BB guy yet as they're all a litttle busy right now, but plan on doing so soon. On the up side, I DO work in our Solution Center, so we have a dozen BB guys to pick from.

    Thanks again!

    Brian
    NEW STORM on VZW, OLD: 8310 ,8300, 7130E

  9. #9
    glehman85's Avatar
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    so was that it? im 99% sure that was your problem

  10. #10
    Sprung's Avatar
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    I was going to wait till tomorrow to confirm, but it looks like that was indeed the issue. I am getting mail BEFORE my Notes mail, and even when in holster! And no more LOOOONG hourglasses or transfer arrows!

    Thanks a million!!

    Brian
    NEW STORM on VZW, OLD: 8310 ,8300, 7130E

  11. #11
    icancn2u's Avatar
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    Another note worth mentioning, If I get a phone call during the few minutes that my BB is encypting the name of my contacts does not show and my profile exception tunes do not play.

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