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Hello all, I have the software installed on my new PC. When I installed the ... RIM Blackberry 71xx forum

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    cryevisu123's Avatar
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    Question Upgrading to 4.1.309 on my 7100g

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    Hello all,

    I have the software installed on my new PC. When I installed the upgrade, I completely lost all my contacts, games, etc.

    I did a restore and I was downgraded to old version, but I do have MOST of my contacts.

    Is there a way to upgrade and keep all of my contacts or will the upgrade completely wipe all and I have to start from scratch?

    Of yeah, one other thing... can someone please walk me through connecting to the internet. I lost that as well upon the upgrade.

    Thanks
    -cryevisu123-

  2. #2
    EvolutionCSR's Avatar
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    Re: Upgrading to 4.1.309 on my 7100g

    Make sure to delete the old software on your pc before installing the new one.
    Applying a Backup to your device should not downgrade the OS, and if you delete the old OS from your PC it would not be able to.

    Also Although DM back's up your BB on its own when Upgrading your OS its
    good to do it on your own also.

    For your Internet try doing this on your BB:
    Options>Advanced Options>Host Routing Table>Menu>"Register Now"


  3. #3
    cryevisu123's Avatar
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    Re: Upgrading to 4.1.309 on my 7100g

    I actually installed all new software on this PC as it is brand new, purchased yesterday.

    I have tried HRT and am registered to the network, but I do not a browsing icon anywhere on my device.

    -cryevisu123-

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    li2327's Avatar
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    Re: Upgrading to 4.1.309 on my 7100g

    You can try resending service books to your device. That should give you back your icons?

  5. #5
    cryevisu123's Avatar
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    Re: Upgrading to 4.1.309 on my 7100g

    Thank you I just went TMobile and tried that.

    But honestly, I had tried it earlier and got nowhere.

    Will see what happens.

    -cryevisu123-

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